Building High-Performance, Cross-Functional Teams Training Course

Introduction

In today's complex and rapidly evolving work environments, organizational success increasingly hinges on the ability of diverse individuals to collaborate seamlessly across traditional departmental boundaries. This 5-day training course on Building High-Performance, Cross-Functional Teams provides leaders and team members with the essential strategies and practical tools to design, launch, and sustain teams that deliver exceptional results by leveraging collective intelligence and diverse perspectives. Participants will gain deep insights into the dynamics of effective collaboration, conflict resolution within interdisciplinary groups, and fostering a culture of shared accountability and continuous improvement that drives superior performance.

This intensive program is designed for team leads, project managers, department heads, senior managers, HR professionals, and anyone responsible for assembling and guiding teams across different functions or expertise areas. It will equip attendees with methodologies for defining clear team charters, optimizing communication channels, managing stakeholder expectations, and navigating the unique challenges inherent in cross-functional collaboration. By mastering the art and science of building and leading high-performance, cross-functional teams, this course aims to empower participants to unlock their teams' full potential, accelerate innovation, and achieve strategic objectives more effectively within their organizations.

Duration: 5 Days

Target Audience:

  • Team Leads and Team Facilitators
  • Project Managers and Program Managers
  • Department Heads and Senior Managers
  • Managers of Cross-Functional Initiatives
  • HR and Organizational Development Professionals
  • Consultants working on team effectiveness
  • Anyone responsible for building, leading, or participating in cross-functional teams
  • Leaders aiming to break down organizational silos

Objectives: Upon completion of this course, participants will be able to:

  • Articulate the characteristics and benefits of high-performance, cross-functional teams.
  • Understand the stages of team development and how to effectively navigate each stage.
  • Apply strategies for building trust, fostering psychological safety, and enhancing collaboration within diverse teams.
  • Develop effective communication and conflict resolution techniques for cross-functional settings.
  • Design and implement processes that drive accountability, continuous improvement, and sustained high performance.

Course Modules:

Module 1: Understanding High-Performance, Cross-Functional Teams

  • Defining high-performance teams and their distinguishing characteristics.
  • The strategic value of cross-functional teams: innovation, problem-solving, speed to market.
  • Common challenges in cross-functional collaboration: silos, conflicting priorities, communication breakdowns.
  • The "Tuckman's Stages of Group Development" model (Forming, Storming, Norming, Performing, Adjourning).
  • Case studies of successful and less successful cross-functional teams.

Module 2: Laying the Foundation: Team Charter and Design

  • Defining a clear team purpose, vision, and mission statement.
  • Crafting a comprehensive team charter: roles, responsibilities, decision-making authority.
  • Identifying and recruiting the right mix of skills, expertise, and diverse perspectives.
  • Establishing clear goals, deliverables, and performance metrics.
  • Setting expectations for collaboration and shared accountability.

Module 3: Building Trust and Psychological Safety

  • The crucial role of trust in high-performance teams.
  • Fostering psychological safety: creating an environment where team members feel safe to speak up, take risks, and make mistakes.
  • Building interpersonal relationships and understanding individual strengths and preferences.
  • Leading with empathy and authenticity.
  • Strategies for establishing team norms and ground rules that promote respect and openness.

Module 4: Effective Communication and Collaboration Strategies

  • Mastering communication in diverse, cross-functional settings.
  • Active listening, constructive feedback, and open dialogue.
  • Leveraging various communication tools and technologies for seamless collaboration.
  • Facilitating productive meetings and brainstorming sessions.
  • Bridging communication gaps between different functional jargons and mindsets.

Module 5: Conflict Resolution and Navigating Team Dynamics

  • Understanding common sources of conflict in cross-functional teams (e.g., competing priorities, resource allocation).
  • Conflict resolution styles and techniques for constructive disagreement.
  • Mediating disputes and facilitating difficult conversations.
  • Addressing dysfunctional team behaviors and power imbalances.
  • Turning conflict into opportunities for innovation and deeper understanding.

Module 6: Driving Performance and Accountability

  • Setting ambitious yet realistic goals for cross-functional teams.
  • Establishing clear accountability for individual and collective contributions.
  • Performance monitoring, feedback, and continuous improvement loops.
  • Recognizing achievements and celebrating successes.
  • Adapting strategies in response to evolving challenges and feedback.

Module 7: Agile Methodologies for Cross-Functional Teams

  • Introduction to agile principles and their relevance to cross-functional work.
  • Implementing agile practices: sprints, stand-ups, retrospectives.
  • Breaking down large projects into manageable iterations.
  • Embracing flexibility and responsiveness to changing requirements.
  • Tools and software supporting agile project management for teams.

Module 8: Sustaining High Performance and Continuous Evolution

  • Strategies for maintaining momentum and preventing team fatigue.
  • Continuous learning and knowledge sharing within the team.
  • Onboarding new team members effectively.
  • Scaling team successes and replicating best practices across the organization.
  • The leader's role in nurturing and evolving cross-functional teams for long-term impact.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

Building High-performance, Cross-functional Teams Training Course in United Arab Emirates
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