Monitoring and Evaluation of Microfinance Portfolios Training Course

Introduction

Monitoring and evaluation (M&E) is a cornerstone of effective microfinance management, ensuring that institutions can measure the performance, sustainability, and social impact of their portfolios. For microfinance institutions (MFIs), it is not enough to provide loans and financial services—there is also a need to systematically track outcomes, assess portfolio quality, and implement strategies that strengthen long-term viability. This training course equips participants with practical tools and techniques to design and implement robust M&E frameworks tailored to the unique context of microfinance operations.

The program integrates both financial and social performance perspectives, enabling participants to understand not only repayment rates and portfolio returns but also the broader impact on clients and communities. By combining case studies, interactive exercises, and global best practices, participants will gain the skills to evaluate risks, monitor growth, and ensure accountability. This course provides professionals with the confidence to analyze portfolio data, report meaningful insights, and make evidence-based decisions that support institutional growth and client empowerment.

Duration: 10 Days

Target Audience

  • Microfinance practitioners and managers
  • Portfolio managers and analysts
  • Monitoring and evaluation officers
  • Risk management professionals
  • Donor and development agency staff

10 Objectives

  1. Understand the role of M&E in strengthening microfinance institutions
  2. Learn key indicators for monitoring portfolio performance
  3. Evaluate both financial and social performance of microfinance portfolios
  4. Design M&E frameworks tailored to microfinance institutions
  5. Apply quantitative and qualitative methods for data collection and analysis
  6. Identify risks and challenges in portfolio monitoring
  7. Strengthen reporting systems for stakeholders and regulators
  8. Use M&E findings for strategic decision-making
  9. Integrate client-level outcomes into portfolio evaluation
  10. Develop an actionable M&E plan for microfinance institutions

15 Course Modules

Module 1: Introduction to M&E in Microfinance

  • Definition and importance of M&E
  • Distinction between monitoring and evaluation
  • Objectives of M&E in MFIs
  • Principles of accountability and transparency
  • Global perspectives on M&E

Module 2: Portfolio Performance Indicators

  • Portfolio at risk (PAR) measures
  • Loan repayment and delinquency rates
  • Loan loss provisioning
  • Efficiency ratios
  • Growth and outreach metrics

Module 3: Social Performance Monitoring

  • Client outreach and depth of access
  • Measuring poverty reduction impacts
  • Gender and inclusion indicators
  • Client empowerment measures
  • Balancing social and financial goals

Module 4: Designing an M&E Framework

  • Elements of an M&E framework
  • Linking goals, indicators, and outcomes
  • Developing a logical framework (logframe)
  • Setting baselines and benchmarks
  • Integrating M&E into strategy

Module 5: Data Collection Methods

  • Quantitative methods (surveys, MIS data)
  • Qualitative methods (interviews, focus groups)
  • Mixed-methods approaches
  • Tools for reliable data gathering
  • Ensuring data accuracy and validity

Module 6: Portfolio Analysis Techniques

  • Ratio analysis for MFIs
  • Trend and variance analysis
  • Risk-adjusted portfolio returns
  • Benchmarking against peers
  • Identifying early warning signals

Module 7: Risk Monitoring in Portfolios

  • Credit risk monitoring
  • Operational and market risks
  • External risk factors (economic, political)
  • Developing risk dashboards
  • Mitigation strategies

Module 8: Evaluation of Loan Products

  • Product performance assessment
  • Profitability and sustainability analysis
  • Impact on client livelihoods
  • Identifying product gaps
  • Product redesign recommendations

Module 9: Monitoring Client Outcomes

  • Household income and asset changes
  • Education and health outcomes
  • Business growth and sustainability
  • Client satisfaction and feedback
  • Long-term client tracking

Module 10: Use of Technology in M&E

  • Digital tools for data collection
  • Management information systems (MIS)
  • Mobile-based survey platforms
  • Dashboards and visualization tools
  • Leveraging big data and analytics

Module 11: Reporting and Communication

  • Preparing M&E reports
  • Visualizing portfolio data
  • Communicating findings to stakeholders
  • Reporting to regulators and donors
  • Building accountability through transparency

Module 12: Linking M&E to Strategic Decisions

  • Using M&E for institutional planning
  • Decision-making based on evidence
  • Identifying gaps and opportunities
  • Improving operational efficiency
  • Aligning M&E with long-term goals

Module 13: Case Studies in Microfinance M&E

  • Best practices from leading MFIs
  • Challenges in implementing M&E
  • Lessons learned from field experiences
  • Success stories of impact measurement
  • Regional and global comparisons

Module 14: Building a Culture of M&E

  • Training staff on M&E practices
  • Creating M&E awareness across teams
  • Incentives for data-driven culture
  • Overcoming resistance to M&E
  • Ensuring sustainability of systems

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

Monitoring And Evaluation Of Microfinance Portfolios Training Course in Armenia
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