Leveraging SharePoint for Advanced Knowledge Management Training Course

Introduction

Microsoft SharePoint has become one of the most powerful platforms for managing knowledge, enabling organizations to centralize information, streamline collaboration, and automate workflows. With its flexible architecture and integration with Microsoft 365, SharePoint provides the foundation for building robust knowledge management (KM) systems that enhance productivity and support digital transformation. Organizations that successfully adopt SharePoint for KM can improve decision-making, reduce duplication, and foster innovation through seamless access to information.

This training course equips professionals with the practical skills to implement and optimize knowledge management systems using SharePoint. Participants will explore key features such as document libraries, metadata management, enterprise search, workflows, and integration with emerging technologies. By the end of the course, learners will be able to design and manage SharePoint-based solutions that support collaboration, organizational learning, and knowledge sharing at scale.

Duration

10 Days

Target Audience

  • Knowledge management professionals
  • IT managers and SharePoint administrators
  • Information and content management specialists
  • Digital transformation leaders
  • HR and learning & development experts
  • Business process improvement managers
  • Project and program managers
  • Innovation and R&D officers
  • Organizational development professionals
  • Consultants in knowledge and content solutions

Objectives

  1. Understand the role of SharePoint in knowledge management
  2. Learn how to design and configure SharePoint for KM systems
  3. Explore document and content management features in SharePoint
  4. Apply taxonomy, metadata, and search optimization techniques
  5. Leverage workflows and automation for knowledge processes
  6. Strengthen collaboration and communication through SharePoint
  7. Integrate SharePoint with Microsoft 365 and enterprise systems
  8. Apply governance, security, and compliance frameworks
  9. Measure the performance and impact of SharePoint KM solutions
  10. Develop a roadmap for sustainable SharePoint KM implementation

Course Modules

Module 1: Introduction to SharePoint for Knowledge Management

  • Overview of SharePoint features and capabilities
  • SharePoint as a KM platform
  • Benefits for organizations and teams
  • Common use cases in KM initiatives
  • SharePoint deployment options

Module 2: SharePoint Architecture and Site Structures

  • Site collections and subsites
  • Libraries, lists, and web parts
  • Structuring knowledge repositories
  • Permission and access models
  • Best practices in architecture design

Module 3: Document and Content Management in SharePoint

  • Creating and managing document libraries
  • Version control and document history
  • Co-authoring and collaborative editing
  • Organizing files with folders and libraries
  • Retention policies for documents

Module 4: Metadata and Taxonomy in SharePoint

  • Importance of metadata for KM
  • Creating site columns and content types
  • Managed metadata and term stores
  • Building taxonomies for content classification
  • Search optimization with metadata

Module 5: SharePoint Search and Navigation

  • Configuring enterprise search
  • Search filters and refiners
  • Search-driven content display
  • Designing intuitive navigation menus
  • Enhancing discoverability of knowledge

Module 6: Workflows and Automation with SharePoint

  • Introduction to Power Automate workflows
  • Automating approval processes
  • Notifications and task management
  • Custom workflows for KM activities
  • Case examples of automation

Module 7: Collaboration and Communication Tools

  • SharePoint team sites
  • Discussion boards and forums
  • Integration with Microsoft Teams
  • Building communities of practice
  • Encouraging peer-to-peer knowledge sharing

Module 8: SharePoint Integration with Microsoft 365

  • Using SharePoint with Outlook and OneDrive
  • Integration with Microsoft Teams and Yammer
  • Embedding Power BI dashboards
  • Linking with Planner and Project
  • Leveraging Microsoft 365 ecosystem

Module 9: Security, Compliance, and Governance in SharePoint

  • Role-based access and permissions
  • Data security and compliance policies
  • Records and retention management
  • Auditing and monitoring usage
  • Governance frameworks for KM

Module 10: Customizing SharePoint for KM Needs

  • Using web parts for customization
  • Designing KM dashboards
  • Branding and user interface personalization
  • Third-party add-ins and tools
  • Aligning customization with goals

Module 11: Mobile and Cloud Access to SharePoint KM

  • SharePoint mobile app features
  • Responsive design for mobile access
  • Cloud-based SharePoint Online
  • Hybrid deployment strategies
  • Ensuring accessibility for all users

Module 12: Measuring the Effectiveness of SharePoint KM Solutions

  • Defining KPIs for SharePoint KM success
  • Measuring adoption and engagement
  • Assessing content usage patterns
  • Linking KM outcomes to performance
  • Reporting results for improvement

Module 13: Overcoming Challenges in SharePoint KM Implementation

  • Common barriers to adoption
  • Change management strategies
  • Training users and building capacity
  • Avoiding design and governance pitfalls
  • Sustaining long-term use

Module 14: Case Studies in SharePoint Knowledge Management

  • Best practices from global organizations
  • Industry-specific applications
  • Success stories of SharePoint KM adoption
  • Lessons from failed implementations
  • Adaptation strategies for unique needs

Module 15: Developing a SharePoint KM Roadmap

  • Assessing readiness for SharePoint KM projects
  • Defining objectives and milestones
  • Engaging stakeholders and leadership
  • Phased implementation planning
  • Ensuring scalability and sustainability

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

Leveraging Sharepoint For Advanced Knowledge Management Training Course in Bolivia (Plurinational State of)
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