Social Etiquette & Networking Skills Training Course

Introduction

In today’s highly connected professional world, social etiquette and networking skills are essential for building trust, creating opportunities, and maintaining strong personal and business relationships. Professionals who master these skills can confidently engage with diverse audiences, leave lasting impressions, and strengthen their presence in both formal and informal settings. This unique training course provides participants with practical techniques to enhance their personal image, refine their communication style, and expand their professional networks.

With globalization and technology shaping how people connect, professionals must adapt to evolving social dynamics. From mastering body language and polite conversation to excelling at business receptions, online networking, and cross-cultural interactions, this course equips participants with the tools to thrive in any environment. It blends theoretical knowledge with real-world applications, ensuring participants gain confidence and credibility in both personal and professional engagements.

Duration: 10 Days

Target Audience:

  • Business executives and managers
  • Public relations and communication professionals
  • Entrepreneurs and business owners
  • Corporate staff and administrative professionals
  • Customer service officers
  • Marketing and sales executives
  • Event and protocol officers
  • Diplomats and international organization staff

Course Objectives:

  • Understand the principles of modern social etiquette
  • Improve communication and interpersonal skills
  • Master networking techniques for professional growth
  • Enhance self-confidence in social interactions
  • Apply cross-cultural etiquette in global settings
  • Strengthen professional image and personal branding
  • Build long-lasting professional relationships
  • Develop polite conversation and active listening skills
  • Apply etiquette in digital and virtual networking
  • Improve hosting and guest management skills

Course Content

Module 1: Foundations of Social Etiquette

  • Definition and importance of social etiquette
  • Role of etiquette in personal and professional success
  • Key principles of modern etiquette
  • Common etiquette mistakes and corrections
  • First impressions and personal image

Module 2: Personal Grooming and Professional Appearance

  • Dress codes for various occasions
  • Body language and posture
  • Grooming standards for professionals
  • Politeness and respect in presentation
  • Building confidence through appearance

Module 3: Communication Etiquette

  • Verbal and non-verbal communication skills
  • Tone, clarity, and body language
  • Listening and responding appropriately
  • Polite questioning techniques
  • Avoiding negative communication habits

Module 4: Business and Social Introductions

  • Correct forms of introduction
  • Handshakes and greetings across cultures
  • Introducing colleagues and dignitaries
  • Business card exchange etiquette
  • Creating rapport during introductions

Module 5: Networking Skills Development

  • The importance of networking in career growth
  • Strategies for effective networking
  • Building authentic professional relationships
  • Networking at events and conferences
  • Following up after networking interactions

Module 6: Dining and Table Etiquette

  • Global table manners and customs
  • Dining etiquette at business meals
  • Use of cutlery and glassware
  • Conversation during meals
  • Etiquette for hosts and guests

Module 7: Etiquette in Meetings and Events

  • Professional meeting etiquette
  • Respectful participation in group discussions
  • Seating arrangements in meetings
  • Etiquette for receptions and galas
  • Handling unexpected situations gracefully

Module 8: Cross-Cultural Etiquette

  • Understanding cultural differences in etiquette
  • Respecting traditions and customs
  • Do’s and don’ts in cross-border interactions
  • Business etiquette in multicultural teams
  • Cultural taboos and sensitivities

Module 9: Digital and Online Networking Etiquette

  • Professional use of social media platforms
  • Email and instant messaging etiquette
  • Online meeting protocols
  • Building digital credibility
  • Avoiding common digital missteps

Module 10: Public Speaking and Social Confidence

  • Overcoming fear of speaking in groups
  • Delivering polite and impactful speeches
  • Engaging audiences through body language
  • Using humor appropriately
  • Handling interruptions professionally

Module 11: Hosting and Guest Management

  • Responsibilities of a good host
  • Welcoming and engaging guests
  • Creating a comfortable environment
  • Coordinating logistics for social events
  • Managing VIP guests with dignity

Module 12: Professional Relationship Building

  • Maintaining long-term connections
  • Building trust through consistency
  • Offering support and value to networks
  • Managing conflicts politely
  • Strengthening reputational capital

Module 13: Customer Service and Etiquette

  • Professional greetings and courtesy in service
  • Managing difficult clients respectfully
  • Personalizing service interactions
  • Apologizing and correcting mistakes
  • Exceeding customer expectations

Module 14: Conflict Resolution and Diplomacy

  • Identifying potential social conflicts
  • Polite disagreement strategies
  • Mediation through etiquette
  • Maintaining professionalism in disputes
  • Case studies in diplomatic conflict resolution

Module 15: Case Studies and Role-Plays

  • Real-life examples of social etiquette breaches
  • Simulations of business receptions
  • Role-plays in networking scenarios
  • Exercises on cross-cultural interactions
  • Practical evaluation of etiquette skills

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

Social Etiquette & Networking Skills Training Course in Bahamas
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