Course Details

The First Time Manager

INTRODUCTION

Stepping into a managerial role for the first time can be both exhilarating and challenging. As a first-time manager, individuals find themselves at the crossroads of transitioning from being an individual contributor to leading a team. This pivotal transition necessitates a unique set of skills and abilities to succeed in this new endeavor. Here are some essential skills that first-time managers should develop to excel in their roles.

Throughout the training course, participants will engage in interactive simulations, case studies, roleplaying, and real-world scenario discussions. Group activities and peer feedback will enhance learning and foster a collaborative environment. By the end of the training course, newly promoted managers will possess advanced skills in leadership, communication, strategic thinking, and performance management, enabling them to excel in their roles within the large organization.

DURATION

5 Days

TARGET AUDIENCE

This Macskills Development Institute " The First Time Manager" training course is designed for the following:

• Newly Promoted Managers
• First Time Managers and Supervisors
• Those Looking to Take Their First Move into a Management Role.
• Project Managers
• HR and Training Professionals

OBJECTIVES

The training will enable participants to;

• Develop and understand the crucial skills and competencies required to become a competent manager.
• Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
• Learn how to manage performance of teams and individuals.
• Manage and develop teams’ high-performance teams.
• Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade.
• Create a compelling and exciting continuous professional development plan to enhance your career

COURSE OUTLINE

Transitioning into Management Roles

• Understanding the role of a manager
• Key responsibilities and expectations
• Communication skills for managers
• Active listening and effective communication
• The mindset shift: Individual contributor to manager
• Understanding the principles of staff engagement and motivation
• Effective time management for managers
• Delegation and empowerment principles

Leadership and Team Management

• Leadership styles and adaptive leadership
• Fostering a positive team culture
• Building high performing teams
• Leadership styles and approaches
• Situational leadership theory
• Building trust and credibility as a manager
• Team dynamics and collaboration
• Forming, storming, norming, and performing stages
• Conflict resolution strategies

Strategic Management and Decision Making

• Setting clear goals and objectives
• SMART goal framework
• Creating action plans
• Effective decision making
• Evaluating risks and benefits
• Aligning department goals with organizational objectives
• Strategic thinking and planning

Effective Communication and Interpersonal Skills

• Providing constructive feedback
• Coaching and development
• Identifying learning needs
• Creating personal development plans
• Advanced communication techniques for managers
• Influencing and persuasion skills
• Emotional intelligence in managerial roles
• Navigating difficult conversations and providing constructive feedback

Performance Management and Continuous Improvement

• Performance management cycle
• Setting expectations and performance metrics
• Performance metrics and key performance indicators (KPIs)
• Performance appraisals and feedback loop
• Coaching and mentoring for employee development
• Driving innovation and continuous improvement
• Handling difficult conversations
• Change management
• Adapting to change
• Continuous improvement strategies

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMONDATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com