Course Details

Training on Effective Contractor Management in Maintenance & Technical Projects

INTRODUCTION

This highly interactive Macskills Development Institute Effective Contractor Management training seminar will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered in this Macskills Development Institute Contracts Management training seminar.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the Macskills Development Institute training course with the tools to make contracts and contract management highly effective.

DURATION

5 Days

TARGET AUDIENCE

This Macskills Development Institute training programme is suitable to a wide range of professionals but will greatly benefit:

• Project Management Professionals
• Operations & Maintenance Professionals
• Reliability, Asset & Plant Professionals
• All Professionals involved in Contractor Management
• Production & Continuous Improvement Professionals
• Contract Management Teams
• Facility Management Teams
• Shutdown and Turnaround Management Teams
• Anyone who wishes to update themselves on Contractor Management
• All Professionals negotiating, managing and verifying contracts in maintenance & technical projects

OBJECTIVES

The training will enable participants to;

• Explain the basic elements of effective contractor management and its position within asset management
• Evaluate bids and proposals and choose the right contractor
• Identify, evaluate and manage the risks involved (SHE, performance)
• Manage & monitor the contractor performance in an innovative way
• Develop and negotiate contracts

COURSE OUTLINE

Contractor Management Basics

• Overview of Contractor Management
• How does it relate to Asset Management?
• (Out)Sourcing Strategies
• Risks Involved – Risk Management & SHE aspects
• Grounding the Maintenance Contract with a Risk Based Maintenance concept – how to keep that knowledge in-house?

Contract Types for Maintenance & Technical Projects

• Contracts – Basic Types
• Contracts – Complex Types (Turnkey, Design & Construct, Public Private Partnerships)
• Procurement Aspects
• Choosing the Right Contractor
• Monitoring & Managing Contractor Performance – from traditional penalties & rewards to more innovative ways

Developing the Contract

• The Contracting Cycle
• Requirements / Service Levels, RAMS Aspects (Reliability Availability Maintainability Safety)
• Writing the Contract
• Periodic Evaluation & Continuous Improvement – Vendor Management
• Partnerships

People Management & Negotiation Aspects

• Implementing Contract Management
• How to Make It Work by Influencing the Behaviour of People
• Negotiating the Contract
• Negotiation Ploys
• Negotiation Tactics & Tips

Final Workshop

In a very interactive workshop, all major topics of this Macskills Development Institute training seminar will be highlighted and practised in groups. Major topics will be:

• Requirements / Service Levels – defining what you want
• Tendering Process
• Contractor Selection
• Contractor Management – measuring & managing the performance
• Negotiation
• Evaluation

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMONDATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com