Course Details

Power and Influence in Healthcare Organizations

INTRODUCTION

The “Power” in Healthcare Organizations refers to the ability of the leader to use his/her authority to make the necessary steps to have the others act in a certain way or agree on something. Leadership with power often results in those beneath you agreeing with what you've said as a healthcare leader, despite potentially not believing in the same thing. Those individuals may only agree with you due to the fear or worry of the rejection consequences. This type of leadership can limit honest collaboration as they simply accept your ideas in the belief it is more likely to result in reward over punishment accordingly.

Most of healthcare professionals are under the assumption that both Legitimate and Coercive Powers are the most effective leadership methods for influencing others to gain what the healthcare leaders need. Healthcare leaders who inspire, persuade and encourage their team members can achieve great results by creating common goals. For this reason, influencing others is essential and more than just giving commands. So, healthcare leaders must master the ability to influence others to reach the desired results with great relationships style at their healthcare organizations.

DURATION

5 Days

TARGET AUDIENCE

This Macskills Development Institute Power and Influence in Healthcare Organizations training course is suitable to a wide range of healthcare professionals but will greatly benefit:

• Healthcare Senior Managers
• Departments Heads
• Clinical Sections’ Heads
• Other Healthcare professionals

OBJECTIVES

The training will enable participants to;

• Provide your team members with enhanced skills to manage and administer their hospitals/medical department and prepare healthcare leaders for executing related programs and overseeing improvement projects with great leadership style.
• Help the healthcare potential leaders to acquire skills of influencing and negotiate well with others to reach the needed skills for organizational success, , effectiveness and efficiency techniques.
• Maximize productive collaboration and minimize potential conflicts and disloyalty behavior.
• Increase your knowledge and methods in how to improve self-awareness of healthcare leadership.
• Communicate effectively using interpersonal skill to build relationships with your healthcare teams.
• Use influencing techniques to build strong and effective working relationships.

COURSE OUTLINE

Healthcare Leadership Overview

• Introduction to Power and Influence
• Power vs Influence vs authority
• Sources of Power 
• Influence Methods
• Unseen methods of influence 
• Influence responses:
• Compliance - Identification - Internalization 
• Types of Legitimate Authority

Powers in Healthcare Organizations

• Legitimate Power
• Reward Power
• Expert Power
• Referent Power
• Coercive Power
• Strategies for gaining power and influence
• Is influence better than authority?
• What is influence in leadership?

Leadership Skills in Healthcare Organization

• Influencing others Successfully
• Communicating Effectively
• Learning Agility and Resilience
• Self-awareness using EQ
• Maxwell Model: The 5 Levels of Leadership
• Commitment & Achievement Matrix
• The 3 Lenses of Leadership
• Leadership Effectiveness vs Efficiency

The 5-E Leadership Model

• Leadership Styles
• Value-based Leadership
• New Leadership Trends
• Leadership challenges in the future
• Where do power and influence confront?
• Balancing power and influence
• The advantages of mastering both power and influence
• The value of balancing power and influence

The 4 Influencing Skills

• Organizational Intelligence
• Team Promotion
• Trust-Building
• Leveraging Networks
• Employee Engagement
• Branson Matrix for Development and Attention
• Techniques to Increase Employee Loyalty
• Programme Review and Evaluation

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMONDATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com