Course Details

Human Resource Management for Healthcare Professionals

INTRODUCTION

Attend this Human Resource Management for Healthcare Professionals training course and gain the fundamental concepts that will help you manage the future of healthcare and the professionals who work in healthcare. This training seminar will provide answers to several important questions, the answers to which are an essential part of the successful healthcare provider of the future. 

These questions include:

• If we value patient-oriented and empathetic employees, do our systems and processes help us identify them?
• If we want to retain our employees, do we know the factors related to employee turnover and retention?
• If we want our managers to help employees improve, do we train managers to conduct performance reviews and coach employees toward success?

Human resources will always be about people, acquiring, developing, and retaining the organization's human capital. The role that HR plays in today’s healthcare organization has become more complex. The most important of these roles involves strategically oriented activities, which, in turn, require strategic competencies.

DURATION

5 Days

TARGET AUDIENCE

This Macskills Development Institute Human Resource Management for Healthcare Professionals training course is suitable for a wide range of professionals but will greatly benefit:

• HR Specialists in resourcing, talent and succession, and L&D
• HR Business Partners
• Healthcare Managers with responsibility for talent management
• Senior Managers with responsibility for resourcing their department/division/business
•  Senior Managers with responsibility for defining and developing organizational strategy

OBJECTIVES

The training will enable participants to;

• How to prepare and deal with staffing shortages
• Calculating turnover rates and plans to reduce turnover
• Dealing with employee burnout
• Training and development requirements and keeping current with licensing
• Developing and implementing employee engagement activities

COURSE OUTLINE

Strategic Human Resource Management

• Critical Success Factors for Strategic Planning and Management
• Strategic Planning and Management Process
• Systems Theory and Environmental Analysis Tools
• Defining Mission, Vision, and Values
• Aligning Budgets with Strategies
• Measuring Strategic Performance and Results

The Healthcare Profession

• Professionalization, licensing, and certifications
• Recruiting, engaging, and retaining Nurses and Physicians 
• Recruiting, hiring, and retaining Pharmacists and Allied Health Professionals
• Healthcare Administration and how to effectively manage healthcare professionals
• Health Policy and Management
• The Changing Nature of Healthcare Professions

Structure of the HR Organization

• Role of Human Resources
• Developing an HR Service Culture
• HR’s Internal and External Stakeholders
• The HR Organization
• Demonstrating the Value of Human Resources

Organizational Effectiveness and Development

• Organizational Development and Interventions
• Improving Organizational Performance
• Improving Team Performance
• Improving Individual Performance
• Workforce Management Planning and Strategies
• Talent Acquisition and Employee Engagement
• Learning and Development Activities

The Future of Human Resources in Healthcare

• The Employment Relationship Strategy
• Dispute Resolution 
• HR Technology Management
• Technology Risks and Opportunities
• HR Risk Management
• Diversity, Inclusion and Corporate Social Responsibility
• HR Ethics

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMONDATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com