Digital Cash Transfer Platforms and Cost Structures Training Course

Introduction

The rapid evolution of digital payment technologies has revolutionized the delivery of humanitarian and development assistance, particularly through cash transfers. This comprehensive 5-day training course provides an in-depth exploration of various digital cash transfer platforms, equipping participants with the knowledge to understand their functionalities, evaluate their suitability, and effectively manage their associated cost structures. By gaining proficiency in this dynamic field, professionals can optimize program efficiency, enhance financial inclusion for beneficiaries, and ensure that aid reaches those in need with greater speed, transparency, and accountability.

This course is designed for practitioners seeking to leverage digital innovations for impactful aid delivery. It will cover the technical aspects of different digital platforms, from mobile money to blockchain-based solutions, while also meticulously examining the economic implications of each. Participants will learn how to conduct thorough cost-benefit analyses, negotiate favorable terms with service providers, and build sustainable digital payment ecosystems, ultimately contributing to more cost-effective and far-reaching humanitarian and development interventions.

Duration: 5 Days

Target Audience:

  • Cash and Voucher Assistance (CVA) Program Managers
  • Financial Inclusion Specialists
  • Digital Transformation Leads in NGOs
  • IT and Operations Staff involved in CVA
  • Procurement and Logistics Officers
  • Aid effectiveness and policy advisors

Objectives: Upon completion of this course, participants will be able to:

  • Identify and differentiate between various digital cash transfer platforms and their core functionalities.
  • Analyze the cost structures associated with different digital payment mechanisms.
  • Evaluate the suitability of digital cash transfer platforms for specific program contexts and beneficiary profiles.
  • Understand the technical and operational requirements for implementing digital cash transfers.
  • Develop strategies for cost optimization and risk mitigation in digital cash transfer programs.

Course Modules:

Module 1: Introduction to Digital Cash Transfers

  • Evolution of cash and voucher assistance (CVA) and the rise of digital payments.
  • Overview of digital transformation in humanitarian and development sectors.
  • Key advantages of digital cash transfers: speed, security, transparency, financial inclusion.
  • Challenges and considerations in implementing digital cash transfers (e.g., digital literacy, infrastructure).
  • Global trends and innovations in digital humanitarian assistance.

Module 2: Mobile Money Platforms and Ecosystems

  • Understanding mobile money architecture and its components.
  • Key players in the mobile money ecosystem: Mobile Network Operators (MNOs), agents, beneficiaries.
  • Onboarding beneficiaries and managing Know Your Customer (KYC) requirements.
  • Transaction processes: sending, receiving, cash-out, and merchant payments.
  • Regulatory landscapes and interoperability in mobile money.

Module 3: Other Digital Payment Platforms

  • Exploring prepaid cards for humanitarian assistance: types, functionalities, and limitations.
  • E-vouchers and their application in restricted cash programs.
  • Banking channels and direct bank transfers for CVA.
  • Emerging technologies: blockchain and cryptocurrency in humanitarian aid.
  • Hybrid models combining different digital payment approaches.

Module 4: Cost Components of Digital Cash Transfer Programs

  • Identifying direct and indirect costs in digital cash transfers.
  • Transaction fees: understanding sender, receiver, and network charges.
  • Agent commissions and their impact on overall program costs.
  • Platform setup and maintenance fees, including software and hardware.
  • Staffing, training, and operational overheads related to digital transfers.

Module 5: Analyzing and Optimizing Cost Structures

  • Methodologies for calculating the total cost of ownership (TCO) for digital cash transfers.
  • Cost-benefit analysis of different digital payment mechanisms.
  • Strategies for negotiating favorable terms with financial service providers (FSPs).
  • Identifying opportunities for cost reduction through scale, efficiency, and technology.
  • The impact of digital literacy and beneficiary training on program costs.

Module 6: Risk Management in Digital Cash Transfer Platforms

  • Identifying financial risks: fraud, error, and liquidity management.
  • Technical risks: system failures, cybersecurity threats, and data breaches.
  • Operational risks: agent network reliability, power outages, and connectivity issues.
  • Developing risk mitigation strategies and contingency plans.
  • Ensuring data privacy and protection in digital cash transfer operations.

Module 7: Implementation and Operational Considerations

  • Assessing market readiness and digital infrastructure for CVA.
  • Partnering with Financial Service Providers (FSPs): due diligence and selection.
  • Developing a robust project plan for digital cash transfer implementation.
  • Beneficiary registration, identity verification, and grievances mechanisms.
  • Post-distribution monitoring and feedback loops for digital programs.

Module 8: Future Trends and Innovation in Digital Cash Transfers

  • The role of interoperability and payment system integration.
  • Exploring the potential of open-source platforms and shared infrastructure.
  • Innovations in digital identity and biometric verification.
  • The humanitarian-development-peace nexus and digital payments.
  • Building sustainable digital payment ecosystems for long-term impact.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

Digital Cash Transfer Platforms And Cost Structures Training Course in Kenya
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