Course Details

Digital Skills and Literacy Course for HR Professionals

INTRODUCTION

In today’s fast-paced, technology-driven world, HR professionals must be equipped with the digital skills and literacy required to navigate and thrive in the digital workplace. This course is designed to help HR professionals develop essential digital competencies, enabling them to leverage technology for recruitment, talent management, employee engagement, data analysis, and overall HR operations. Digital literacy is no longer optional; it is critical for HR teams to optimize workflows, improve decision-making, and maintain a competitive edge in attracting and retaining talent.

Participants will learn how to use digital tools, platforms, and strategies that can transform traditional HR practices into more efficient, automated, and data-driven operations. The course covers essential topics like social media for recruitment, cloud-based HR management systems, digital communication tools, and the importance of cybersecurity and data protection. This course provides HR professionals with the digital skills necessary to optimize HR processes, enhance the employee experience, and contribute to the overall digital transformation of their organizations.

 DURATION

10 days

TARGET AUDIENCE

This course is tailored for HR professionals who need to enhance their digital skills to align with the evolving demands of the digital workplace. The target audience includes:

• HR Managers and Directors
• HR Generalists and Officers
• Talent Acquisition and Recruitment Specialists
• HR Data Analysts
• Learning and Development Managers
• Payroll and Benefits Managers
• HR Consultants
• Business Owners and Entrepreneurs

COURSE OBJECTIVES

By the end of this course, participants will be able to:

1. Understand the importance of digital skills in modern HR practices and functions.
2. Use digital tools and platforms to improve recruitment, onboarding, and talent management processes.
3. Leverage data analytics to support strategic decision-making in HR.
4. Integrate digital communication tools to enhance employee engagement and collaboration.
5. Implement cloud-based HR solutions to manage HR operations efficiently.
6. Apply social media and online platforms for talent acquisition and employer branding.
7. Understand the role of artificial intelligence (AI) and automation in HR functions such as performance management and learning & development.
8. Ensure cybersecurity and data protection compliance in HR operations.
9. Develop digital strategies for managing remote teams and hybrid work environments.

 COURSE CONTENT

Module 1: Introduction to Digital Literacy for HR Professionals

• The Importance of Digital Skills in Modern HR
• Key Digital Competencies for HR Professionals
• The Role of Technology in the Employee Life Cycle
• Overview of Digital Tools and Platforms for HR
• Digital Transformation in HR: Trends and Future Outlook

Module 2: Using Digital Tools for Recruitment and Talent Acquisition

• Social Media Recruiting: LinkedIn, Facebook, and Twitter
• Online Job Portals and Applicant Tracking Systems (ATS)
• Employer Branding and Digital Presence
• Automating Recruitment Processes with AI and Chatbots
• Case Studies: Successful Digital Recruitment Strategies

Module 3: HR Information Systems (HRIS) and Cloud-Based HR Solutions

• Introduction to HRIS and Its Role in HR Management
• Benefits of Cloud-Based HR Solutions
• Automating HR Functions: Onboarding, Payroll, and Performance Reviews
• Integrating HR Systems with Other Enterprise Platforms
• Best Practices for Managing HR Operations with Digital Tools

Module 4: Data-Driven HR: Analytics and Reporting

• Introduction to HR Data Analytics
• Collecting and Analyzing Employee Data Using Digital Tools
• Using Excel and HR Analytics Platforms for Reporting
• Making Data-Driven Decisions in Talent Management, Retention, and Performance
• Building Dashboards for HR Metrics and KPIs

Module 5: Digital Communication and Collaboration Tools

• Enhancing Employee Communication with Digital Tools: Slack, Teams, and Zoom
• Using Video Conferencing and Collaboration Platforms for Remote Work
• Managing Employee Engagement with Digital Surveys and Polls
• Virtual Onboarding and Training Programs
• Creating a Digital Workplace Culture: Best Practices for Engagement

Module 6: Social Media and Online Branding for HR Professionals

• Building and Managing a Strong Employer Brand Online
• Leveraging LinkedIn for Networking and Recruitment
• Creating Engaging Content for Talent Attraction
• Monitoring Social Media for Employee Feedback and Brand Sentiment
• Strategies for Engaging Passive Candidates Through Social Media

Module 7: Artificial Intelligence (AI) and Automation in HR

• The Role of AI in HR: Automating Administrative Tasks and Decision-Making
• AI Tools for Performance Management and Employee Development
• Automating Learning and Development Programs Using AI
• AI in Employee Experience: Chatbots, Virtual Assistants, and Self-Service Portals
• Ethical Considerations of AI in HR: Fairness, Bias, and Transparency

Module 8: Cybersecurity and Data Protection in HR

• Importance of Cybersecurity in HR Operations
• Data Protection Laws (GDPR, CCPA) and Their Impact on HR Practices
• Safeguarding Employee Information in Digital Platforms
• Best Practices for Ensuring Data Security and Privacy in HR Systems
• Case Studies: Handling Data Breaches and Compliance Violations

Module 9: Managing Remote and Hybrid Teams Using Digital Tools

• Tools and Strategies for Managing Remote Teams
• Digital Performance Management and Employee Monitoring
• Best Practices for Fostering Collaboration and Communication in a Remote Environment
• Virtual Team Building and Engagement Initiatives
• Case Studies: Successful Remote Workforce Management

Module 10: Future of Work: Digital Trends Shaping HR

• The Impact of Emerging Technologies on HR: AI, Blockchain, and Virtual Reality
• Preparing for the Digital Future: Upskilling and Reskilling HR Teams
• Exploring the Gig Economy and Its Implications for HR
• Creating a Digital-First Employee Experience
• Predicting Future Trends: What’s Next in Digital HR?

 CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com