Course Details

Effective Human Resource Management in Social Protection Organizations Training Course

INTRODUCTION

Mastering Human Resource Management (HRM) within the unique context of Social Protection Organizations is crucial for achieving program goals and ensuring sustainable impact. This specialized training course provides HR professionals and managers with the critical knowledge and practical skills needed to effectively manage people in this demanding sector. Effective Human Resource Management is the backbone of successful social protection delivery, ensuring that organizations have the right people, with the right skills, motivated to serve vulnerable populations. This essential training course focuses on applying core HRM principles to the specific challenges and opportunities faced by social protection organizations.

This comprehensive training course delves into strategic workforce planning, targeted recruitment, performance management aligned with social impact goals, tailored training and development, and fostering a resilient and ethical work environment. Participants will explore best practices in Human Resource Management adapted for non-profit, governmental, and international organizations involved in social protection. By completing this training course, you will be equipped to build and manage high-performing teams, enhance organizational effectiveness, and ultimately contribute more significantly to the mission of your social protection organization.

DURATION

5 days

TARGET AUDIENCE

• HR professionals currently working in social protection organizations (NGOs, government agencies, international bodies)
• HR practitioners seeking to transition into the social protection sector
• Managers and team leaders within social protection organizations with HR responsibilities
• Program managers responsible for overseeing project staff and team performance
• Operations managers involved in staff deployment and support in social protection settings
• Government officials involved in the administration and oversight of social protection programs
• Consultants specializing in organizational development for the social protection sector

COURSE OBJECTIVES

1. Understand the unique strategic role and challenges of Human Resource Management within social protection organizations.
2. Develop effective strategies for attracting, recruiting, and selecting mission-driven talent for diverse social protection roles.
3. Implement performance management systems that align individual contributions with program objectives and social impact.
4. Design and deliver targeted training and capacity-building programs relevant to the social protection workforce.
5. Master techniques for managing employee relations, fostering positive work environments, and promoting staff well-being in demanding contexts.
6. Ensure compliance with relevant labor laws and ethical standards specific to the social protection sector.
7. Develop appropriate compensation and benefits strategies considering the unique nature of social protection funding and operations.
8. Align HRM practices and policies with the overall mission, values, and strategic goals of social protection organizations.

COURSE CONTENT

Module 1: Strategic HRM in the Social Protection Context

• The unique contribution of HRM to achieving social protection goals
• Analyzing the specific workforce challenges in social protection environments
• Ethical frameworks and considerations for HRM in serving vulnerable populations
• Adapting core HRM functions for non-profit and governmental structures
• Understanding the link between staff motivation and program effectiveness

Module 2: Talent Acquisition and Onboarding for Social Protection

• Workforce planning for diverse social protection program needs
• Crafting compelling and inclusive job descriptions for specialized roles
• Effective sourcing strategies for attracting dedicated professionals
• Selection techniques focused on skills, experience, and mission alignment
• Developing comprehensive onboarding programs for new social protection staff

Module 3: Performance Management for Social Impact

• Designing performance appraisal systems linked to social protection outcomes
• Setting clear, measurable expectations for staff in complex roles
• Techniques for managing performance in field-based or remote teams
• Utilizing performance feedback for employee growth and development
• Addressing performance challenges constructively and fairly

Module 4: Training, Development, and Capacity Building

• Identifying specific competency gaps within social protection teams
• Designing relevant training modules (e.g., case management, M&E, community engagement)
• Implementing effective knowledge sharing and skill transfer mechanisms
• Establishing mentoring and coaching initiatives for staff development
• Evaluating the impact and effectiveness of training programs

Module 5: Employee Relations, Engagement, and Well-being

• Strategies for building a positive, supportive, and resilient work culture
• Managing interpersonal conflicts and fostering effective teamwork
• Enhancing employee engagement and motivation in challenging environments
• Fairly implementing grievance handling and disciplinary procedures
• Promoting staff well-being, stress management, and duty of care

Module 6: Compensation, Benefits, and Compliance

• Developing equitable and sustainable compensation strategies
• Designing relevant benefits packages, including non-monetary incentives
• Navigating national labor laws and regulations impacting the sector
• Ensuring compliance in employment contracts and HR policies
• Effective HR administration, record-keeping, and reporting

Module 7: Managing Diversity, Equity, and Inclusion

• The importance of diversity and inclusion within social protection teams
• Implementing inclusive practices in recruitment, promotion, and development
• Fostering an equitable environment free from bias and discrimination
• Managing cross-cultural dynamics effectively within teams
• Addressing unconscious bias in all HRM processes

Module 8: Aligning HRM with Organizational Mission and Strategy

• Integrating HR strategies with the overall social protection organization's goals
• Measuring the contribution of HRM to program success and efficiency
• Applying change management principles to HR initiatives and system updates
• Developing relevant HR metrics and dashboards for the sector
• Anticipating future trends in HRM for social protection organizations

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com