Course Details

Email Records Management Training Course

INTRODUCTION

"Master the art of effective email records management with our specialized training course. In today's digital communication landscape, emails are vital business records that require meticulous management for compliance, legal defensibility, and operational efficiency. This course provides you with the essential knowledge and practical skills to implement robust email records management strategies. Learn how to classify, retain, and dispose of emails in accordance with regulatory requirements and industry best practices. Ensure your organization's email communications are secure, compliant, and readily accessible when needed. Protect your organization from legal risks and enhance your information governance practices."

DURATION

5 days

TARGET AUDIENCE

• Records Managers
• Compliance Officers
• IT Professionals
• Legal Professionals
• Information Governance Professionals
• Administrators
• Any employee responsible for handling business email.

COURSE OBJECTIVES

Upon completion of this course, participants will be able to:

• Understand the legal and regulatory requirements for email records management.
• Develop and implement effective email retention and disposal policies.
• Classify and categorize emails for efficient retrieval and compliance.
• Utilize email archiving and e-discovery tools.
• Ensure email security and data protection.
• Manage personal and business emails effectively.
• Understand the relationship between email management and e-discovery.
• Train employees on best practices for email records management.

COURSE MODULES

Module 1: Introduction to Email Records Management

• The importance of email as a business record.
• Legal and regulatory landscape (e.g., GDPR, FOIA, industry-specific regulations).
• Risks associated with poor email management.
• Key terminology and concepts.

Module 2: Email Retention and Disposal Policies

• Developing email retention schedules.
• Implementing legal hold procedures.
• Automating email disposal processes.
• Policy enforcement and compliance monitoring.

Module 3: Email Classification and Categorization

• Creating email classification schemes.
• Utilizing metadata for email categorization.
• Implementing automated classification tools.
• Best practices for email tagging and labeling.

Module 4: Email Archiving and E-Discovery Tools

• Overview of email archiving solutions.
• Utilizing e-discovery software for email retrieval.
• Managing email archives for long-term preservation.
• Cloud based email archiving.

Module 5: Email Security and Data Protection

• Implementing email encryption and access controls.
• Protecting sensitive information in emails.
• Managing email security risks.
• Data loss prevention.

Module 6: Managing Personal and Business Emails

• Distinguishing between personal and business emails.
• Developing guidelines for personal email usage.
• Managing employee departures and email access.
• BYOD and email.

Module 7: Email and E-Discovery

• Understanding the e-discovery process for emails.
• Preparing emails for legal proceedings.
• Managing email-related legal risks.
• Legal hold implementation.

Module 8: Employee Training and Best Practices

• Developing employee training programs for email management.
• Promoting best practices for email communication.
• Ensuring employee compliance with email policies.
• Q&A and course review.

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com