Course Details

Emotional Intelligence for Project Leaders Training Course: Enhancing leadership effectiveness through self-awareness, empathy, and social skills.

Introduction

Elevate your project leadership to extraordinary levels with our "Emotional Intelligence for Project Leaders" training course. In today's complex and often stressful project environments, technical skills alone are no longer enough. This intensive 10-day program focuses on the critical, yet often overlooked, power of Emotional Intelligence (EQ) – self-awareness, empathy, social skills, and relationship management. Learn to navigate team dynamics, resolve conflicts, inspire collaboration, and build resilient project teams that thrive under pressure. Master your emotional landscape and become a more influential, effective, and impactful project leader capable of delivering success through people.

Duration

10 Days

Target Audience

This course is specifically designed for current and aspiring project managers, program managers, team leads, PMO professionals, and anyone in a project leadership role who wishes to enhance their "people skills" and improve their effectiveness in managing teams, stakeholders, and complex project dynamics. It is particularly beneficial for those who want to:

• Improve team motivation and cohesion.
• Resolve conflicts more effectively.
• Enhance communication and stakeholder relationships.
• Manage stress and maintain composure under pressure.
• Become a more influential and inspiring leader.

Course Objectives

Upon successful completion of the "Emotional Intelligence for Project Leaders" training course, participants will be able to:

• Understand the foundational components of Emotional Intelligence (EQ) and its critical importance for project leadership.
• Develop enhanced self-awareness regarding their own emotions, strengths, weaknesses, and impact on others.
• Master strategies for self-regulation, managing impulses, and maintaining composure under project pressure.
• Cultivate empathy to better understand and respond to the emotions and perspectives of team members and stakeholders.
• Improve social skills for more effective communication, active listening, and persuasive influence.
• Apply emotional intelligence to build stronger relationships, foster trust, and resolve conflicts constructively.
• Lead and inspire project teams, increasing motivation, collaboration, and overall performance.
• Utilize emotional intelligence to navigate complex stakeholder dynamics and manage expectations.
• Develop resilience and strategies for managing stress and preventing burnout in demanding project environments.
• Create a personalized action plan for continuous development of their Emotional Intelligence as a project leader.

Course Modules

Module 1: Introduction to Emotional Intelligence in Project Leadership

• Defining Emotional Intelligence (EQ): The five key components (Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills).
• Why EQ matters more than IQ for project success and leadership effectiveness.
• The direct impact of EQ on team performance, stakeholder satisfaction, and project outcomes.
• Distinguishing between emotional intelligence and personality traits.
• Case studies illustrating the power of high EQ in project leadership.

Module 2: Self-Awareness: The Foundation of EQ

• Understanding your own emotions, strengths, weaknesses, values, and goals.
• Identifying your emotional triggers and typical responses under pressure.
• The impact of your emotions on your project team and decision-making.
• Tools and techniques for developing self-awareness: Reflection, journaling, feedback mechanisms.
• Recognizing your leadership style and its emotional footprint.

Module 3: Self-Regulation: Managing Your Emotions

• Strategies for managing impulses and emotional reactions in challenging project situations.
• Maintaining composure and optimism in the face of setbacks and conflicts.
• Developing emotional agility: Responding constructively to difficult emotions.
• Techniques for stress management and maintaining work-life balance for project leaders.
• Building resilience and adaptability in dynamic project environments.

Module 4: Motivation: Driving Yourself and Your Team

• Understanding intrinsic vs. extrinsic motivation in project contexts.
• Cultivating personal drive, commitment, and optimism as a project leader.
• Setting inspiring goals and maintaining focus amidst project complexity.
• Techniques for fostering enthusiasm and initiative within the project team.
• The role of purpose and vision in motivating project success.

Module 5: Empathy: Understanding Others' Perspectives

• Defining empathy: Cognitive, emotional, and compassionate empathy.
• Active listening skills for truly understanding project team members and stakeholders.
• Recognizing non-verbal cues and unspoken emotions in project interactions.
• Stepping into others' shoes: Understanding stakeholder needs, concerns, and motivations.
• Empathy as a tool for anticipating and mitigating conflicts.

Module 6: Social Skills: Building Effective Relationships

• Effective communication: Clarity, persuasion, and influence without authority.
• Building rapport and trust with project team members, clients, and suppliers.
• Networking and leveraging relationships for project support.
• Facilitating productive meetings and discussions.
• Public speaking and presenting with emotional resonance.

Module 7: Emotional Intelligence in Team Dynamics

• Building high-performing, emotionally intelligent project teams.
• Fostering psychological safety and open communication within the team.
• Resolving conflicts constructively and mediating disputes.
• Giving and receiving effective feedback with empathy.
• Recognizing and leveraging diverse emotional styles within the team.

Module 8: EQ for Stakeholder Management and Negotiation

• Identifying and understanding the emotional landscape of diverse project stakeholders.
• Managing stakeholder expectations with empathy and transparency.
• Tailoring communication to resonate with different stakeholder emotions and interests.
• Negotiating effectively by understanding underlying needs and emotions.
• Building consensus and gaining buy-in for project decisions.

Module 9: Leading with Emotional Intelligence in Challenging Situations

• Navigating project crises and high-stress scenarios with composure.
• Managing difficult conversations with team members or stakeholders.
• Delivering bad news with empathy and professionalism.
• Building resilience in the face of project failures or setbacks.
• Inspiring motivation and overcoming apathy in challenging projects.

Module 10: Personal EQ Development Plan for Project Leaders

• Self-assessment of current EQ strengths and development areas.
• Creating a personalized EQ development plan with specific goals and actions.
• Strategies for continuous learning and practice of emotional intelligence skills.
• Seeking feedback and mentorship for ongoing EQ growth.
• Integrating EQ practices into daily project management routines.

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com