Tembo Sacco Plaza, Garden Estate Rd, Nairobi, Kenya
Mon - Sat: 09:00 AM - 05:00 PM
+254-114 087 180

Lead Effective Discussions: Essential Facilitation Skills Training Course

INTRODUCTION

In today's collaborative and meeting-intensive professional environment, the ability to guide groups towards productive outcomes is a highly valued skill. Our comprehensive Facilitation Skills Training Course is meticulously designed to equip individuals with the essential techniques and practical strategies to lead effective meetings, workshops, and group discussions. Mastering key facilitation techniques, understanding group dynamics, and developing strong communication and engagement skills are paramount for ensuring productive dialogue, achieving consensus, and maximizing the collective intelligence of teams. This intensive facilitation training will empower you to cultivate your facilitation effectiveness and become a confident and impactful group leader.

This transformative facilitation skills development program delves into the core competencies of guiding group interactions, providing actionable frameworks for designing effective meeting agendas, managing diverse participant personalities, and fostering inclusive group decision-making. From understanding the principles of active listening in a group setting to mastering the art of conflict resolution within a team and developing crucial time management skills for group events, this course offers a holistic approach to honing your facilitation abilities. Learn to create engaging and productive environments, navigate challenging group dynamics, and achieve desired outcomes through proven facilitation methodologies.

DURATION

5 days

TARGET AUDIENCE

  • Managers and Team Leaders
  • Project Managers
  • Human Resources Professionals
  • Trainers and Educators
  • Consultants and Facilitators
  • Anyone Who Leads Meetings or Group Discussions
  • Individuals Seeking to Improve Group Productivity and Engagement

COURSE OBJECTIVES

  1. Understand the core principles and benefits of effective facilitation.
  2. Learn to design and structure effective meeting agendas and processes.
  3. Master techniques for engaging all participants and fostering inclusivity.
  4. Develop strong questioning and active listening skills for group settings.
  5. Learn to manage different participant personalities and group dynamics.
  6. Master techniques for guiding group decision-making and achieving consensus.
  7. Develop skills in managing conflict and challenging behaviors within groups.
  8. Learn to evaluate the effectiveness of facilitation and continuously improve.

COURSE CONTENT

Module 1: Foundations of Effective Facilitation

  • Defining facilitation and its role in group productivity.
  • Exploring the key responsibilities and qualities of an effective facilitator.
  • Understanding different facilitation styles and their impact.
  • Recognizing the benefits of well-facilitated meetings and workshops.
  • Assessing your current facilitation skills and areas for development.

Module 2: Designing and Structuring Effective Group Sessions

  • Developing clear objectives and desired outcomes for group sessions.
  • Creating well-structured and engaging agendas.
  • Selecting appropriate facilitation techniques for different goals.
  • Planning for time management and logistical considerations.
  • Designing activities that promote participation and interaction.

Module 3: Engaging Participants and Fostering Inclusivity

  • Creating a welcoming and inclusive environment for all participants.
  • Utilizing icebreakers and energizers to build rapport.
  • Employing techniques to encourage participation from all members.
  • Managing dominant and passive participants effectively.
  • Ensuring diverse perspectives are heard and valued.

Module 4: Mastering Questioning and Active Listening in Groups

  • Developing effective open-ended and probing questions.
  • Utilizing questioning techniques to stimulate discussion and critical thinking.
  • Practicing active listening skills to understand group perspectives.
  • Summarizing and synthesizing group contributions effectively.
  • Using questions to guide the group towards desired outcomes.

Module 5: Managing Different Participant Personalities and Group Dynamics

  • Understanding common group dynamics and potential challenges.
  • Identifying different participant personalities and their behaviors.
  • Developing strategies for managing challenging behaviors constructively.
  • Fostering positive interactions and collaboration within the group.
  • Addressing power dynamics and ensuring equitable participation.

Module 6: Guiding Group Decision-Making and Achieving Consensus

  • Exploring various group decision-making methods.
  • Facilitating brainstorming and idea generation sessions.
  • Utilizing techniques for evaluating options and building consensus.
  • Managing disagreements and guiding the group towards agreement.
  • Documenting decisions and action items clearly.

Module 7: Managing Conflict and Challenging Behaviors

  • Recognizing the signs of conflict within a group.
  • Implementing strategies for addressing conflict constructively.
  • Utilizing mediation and conflict resolution techniques in group settings.
  • Managing disruptive behaviors and maintaining a productive environment.
  • Fostering a culture of respectful disagreement and problem-solving.

Module 8: Evaluating Facilitation Effectiveness and Continuous Improvement

  • Gathering feedback from participants on the facilitation process.
  • Reflecting on your facilitation performance and identifying areas for improvement.
  • Utilizing evaluation tools and techniques to measure outcomes.
  • Seeking opportunities for ongoing learning and development as a facilitator.
  • Adapting your facilitation style based on feedback and experience.
  • CERTIFICATION
  • Upon successful completion of this training, participants will be issued with a Macskills Training and Development Institute Certificate
  • TRAINING VENUE
  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.
  • AIRPORT PICK UP AND ACCOMMODATION
  • Airport pick up and accommodation is arranged upon request
  • TERMS OF PAYMENT
  • Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

Lead Effective Discussions: Essential Facilitation Skills Training Course
Dates Fees Location Action
19/05/2025 - 23/05/2025 $1,500 Mombasa
26/05/2025 - 30/05/2025 $1,250 Nairobi
02/06/2025 - 06/06/2025 $4,000 Johannesburg
16/06/2025 - 20/06/2025 $2,900 Kigali
23/06/2025 - 27/06/2025 $1,250 Nairobi
07/07/2025 - 11/07/2025 $4,950 Dubai
14/07/2025 - 18/07/2025 $2,900 Kigali
21/07/2025 - 25/07/2025 $1,250 Nairobi
04/08/2025 - 08/08/2025 $4,950 Instanbul
18/08/2025 - 22/08/2025 $1,500 Mombasa
25/08/2025 - 29/08/2025 $1,250 Nairobi
01/09/2025 - 05/09/2025 $4,000 Johannesburg
15/09/2025 - 19/09/2025 $1,500 Mombasa
22/09/2025 - 26/09/2025 $1,250 Nairobi
06/10/2025 - 10/10/2025 $4,950 Instanbul
20/10/2025 - 24/10/2025 $2,900 Kigali
27/10/2025 - 31/10/2025 $1,250 Nairobi
03/11/2025 - 07/11/2025 $4,950 Dubai
17/11/2025 - 21/11/2025 $2,900 Kigali
24/11/2025 - 28/11/2025 $1,250 Nairobi
01/12/2025 - 05/12/2025 $1,500 Mombasa
08/12/2025 - 12/12/2025 $1,250 Nairobi