Course Details

Master the Art of Negotiation: Achieve Your Goals

INTRODUCTION

In today's competitive professional landscape, effective negotiation skills are paramount for achieving favorable outcomes in every aspect of your career. Our Negotiation Skills Training Course equips you with the proven strategies and techniques to confidently navigate discussions, influence others, and reach mutually beneficial agreements. Learn to understand different negotiation styles, master persuasive communication, and confidently secure the results you desire.

DURATION

5 days

TARGET AUDIENCE

This dynamic course is designed for a wide range of professionals, including:

• Managers and Team Leaders: Seeking to effectively negotiate resources, project timelines, and team responsibilities.
• Sales and Procurement Professionals: Aiming to secure profitable deals and favorable supplier agreements.
• Project Managers: Needing to negotiate project scope, budgets, and stakeholder expectations.
• Human Resources Professionals: Looking to negotiate salaries, benefits, and employee relations matters effectively.
• Anyone seeking to improve their ability to influence and achieve desired outcomes in professional and personal interactions.

COURSE OBJECTIVES

Upon completion of this course, participants will be able to:

• Understand different negotiation styles and their impact.
• Prepare strategically for any negotiation scenario.
• Master effective communication and persuasion techniques.
• Identify and leverage key negotiation tactics.
• Handle challenging negotiation situations and tactics.
• Reach mutually beneficial "win-win" agreements.
• Build and maintain strong negotiating relationships.
• Apply ethical principles throughout the negotiation process.

COURSE MODULES

Module 1: Foundations of Effective Negotiation

• Understanding the negotiation process and its key elements.
• Identifying different negotiation styles and their effectiveness.
• Exploring the importance of preparation and planning.
• Setting clear objectives and defining your Best Alternative to a Negotiated Agreement (BATNA).

Module 2: Strategic Preparation and Planning

• Gathering and analyzing critical information.
• Identifying your interests and the interests of the other party.
• Developing a negotiation strategy and action plan.
• Anticipating potential challenges and developing contingency plans.

Module 3: Mastering Communication and Persuasion

• Developing active listening and questioning techniques.
• Communicating your needs and interests clearly and persuasively.
• Understanding and utilizing non-verbal communication effectively.
• Building rapport and establishing trust with the other party.

Module 4: Key Negotiation Tactics and Strategies

• Understanding common negotiation tactics and how to counter them.
• Employing effective anchoring and framing techniques.
• Exploring different concession strategies and patterns.
• Utilizing the power of silence and strategic pauses.

Module 5: Handling Challenging Negotiation Situations

• Dealing with aggressive or difficult negotiators.
• Managing impasses and finding creative solutions.
• Negotiating under pressure and tight deadlines.
• Addressing emotional tactics and maintaining composure.

Module 6: Reaching Mutually Beneficial Agreements

• Focusing on creating value and expanding the pie.
• Identifying common ground and shared interests.
• Developing "win-win" solutions that satisfy both parties.
• Documenting agreements clearly and comprehensively.

Module 7: Building and Maintaining Negotiating Relationships

• Understanding the importance of long-term relationships in negotiation.
• Negotiating with integrity and ethical considerations.
• Managing post-agreement relationships effectively.
• Building trust and fostering positive future interactions.

Module 8: Applying Negotiation Skills in Real-World Scenarios

• Analyzing and practicing negotiation in various professional contexts.
• Role-playing different negotiation scenarios and receiving feedback.
• Developing a personal negotiation action plan for future application.
• Identifying resources for continuous improvement in negotiation skills.

• CERTIFICATION
• Upon successful completion of this training, participants will be issued with a Macskills Training and Development Institute Certificate
• TRAINING VENUE
• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.
• AIRPORT PICK UP AND ACCOMMODATION
• Airport pick up and accommodation is arranged upon request
• TERMS OF PAYMENT
• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com