Course Details

Power and Influence in Healthcare Organizations Training Course

INTRODUCTION

Healthcare organizations are dynamic environments where power and influence shape the decisions, policies, and actions that impact patient care, staff collaboration, and organizational success. In this course, we will explore the intricate relationships between power, authority, and leadership within healthcare settings. The course examines how healthcare professionals, administrators, and external stakeholders use their power and influence to drive change, manage conflict, and navigate the complexities of healthcare systems.

The evolving healthcare landscape, characterized by regulatory pressures, technological advancements, and patient-centered care models, requires leaders to possess a deep understanding of power dynamics. This course will equip participants with the theoretical frameworks and practical strategies needed to effectively leverage power and influence in various healthcare contexts, from clinical teams to large healthcare institutions.

Through case studies, real-world scenarios, and interactive discussions, participants will develop critical skills in leadership, conflict resolution, and ethical decision-making, all of which are essential to thriving in the healthcare sector.

DURATION

5 Days

TARGET AUDIENCE

This Macskills Development Institute Power and Influence in Healthcare Organizations training course is suitable to a wide range of healthcare professionals but will greatly benefit:

• Healthcare Senior Managers
• Departments Heads
• Clinical Sections’ Heads
• Other Healthcare professionals

OBJECTIVES

By the end of this course, participants will be able to:

• Understand the Nature of Power and Influence in Healthcare:
• Define and differentiate between types of power (e.g., positional, expert, personal) and how they manifest in healthcare organizations.
• Recognize the sources of power in various roles within a healthcare setting (e.g., physicians, nurses, administrators).
• Analyze Leadership and Power Dynamics:
• Evaluate how different leadership styles (e.g., transformational, transactional) affect power distribution and team performance in healthcare.
• Understand the role of organizational culture and leadership in shaping power structures within healthcare systems.
• Apply Influence Strategies in Healthcare Settings:
• Learn and apply various influence tactics such as persuasion, negotiation, and coalition-building to achieve objectives in healthcare.
• Develop communication skills that enhance influence and leadership effectiveness, particularly in clinical teams and interdisciplinary collaboration.
• Examine Ethical and Social Considerations of Power:
• Critically assess the ethical use of power in healthcare decision-making, especially in relation to patient advocacy, resource allocation, and healthcare reform.
• Explore how social factors like gender, race, and professional hierarchies impact power dynamics in healthcare organizations.
• Navigate Conflict and Change Management:
• Identify common sources of conflict in healthcare organizations and apply conflict resolution strategies to manage power struggles and interpersonal tensions.
• Understand how power is used to influence organizational change and healthcare policy, and develop strategies for managing resistance to change.
• Utilize Power to Advocate for Positive Change:
• Use knowledge of power and influence to advocate for patient-centered care, organizational improvements, and healthcare policy reform.
• Analyze case studies where power and influence led to successful or unsuccessful healthcare outcomes, drawing lessons for future practice.
• Explore the Impact of Global and Technological Trends:
• Understand the role of technology in reshaping power structures in healthcare, including the influence of telemedicine, AI, and patient empowerment.
• Examine global healthcare trends and how international organizations and policies influence national healthcare systems and leadership power dynamics.

COURSE OUTLINE

1. Introduction to Power and Influence

• Definitions of Power and Influence: Understanding what power and influence mean in the context of healthcare organizations.
• Sources of Power: Examining the different types of power (e.g., positional, personal, expert, and referent power) and their relevance in healthcare.
• Theories of Power: Classic theories (such as French and Raven's Five Bases of Power) and their application in healthcare settings.

2. Leadership in Healthcare

• Leadership Styles and Power Dynamics: Analysis of leadership styles (e.g., transformational, transactional, democratic) and how they affect power distribution.
• Decision-Making in Healthcare: How power dynamics influence decision-making processes in clinical and administrative settings.
• Leadership and Organizational Culture: Understanding how leaders shape the culture of healthcare organizations through influence and authority.

3. Influence Tactics and Strategies

• Influence Techniques: Methods leaders and healthcare professionals use to assert influence (e.g., persuasion, negotiation, coalition-building).
• Communication and Influence: The role of communication in exercising influence effectively within a healthcare team.
• Managing Conflict: How power imbalances can lead to or resolve conflicts in healthcare teams or between departments.

4. Organizational Power Structures

• Hierarchies and Governance: Exploration of organizational hierarchies in healthcare, including hospital boards, management teams, and clinical staff.
• Bureaucratic Power: Understanding the impact of policies, regulations, and compliance on power dynamics.
• Interprofessional Power: Examining how different professions (e.g., physicians, nurses, administrators) wield power and influence within healthcare organizations.

5. Ethical and Social Implications of Power

• Ethical Use of Power: Discussing ethical considerations and the responsible use of power in decision-making and patient care.
• Power and Patient Advocacy: Exploring how healthcare professionals can use their influence to advocate for patient rights and care improvements.
• Social Determinants of Power: The impact of gender, race, and social factors on power distribution in healthcare organizations.

6. Change Management and Power

• Power in Healthcare Reform: How power is used to influence policy changes and reforms in healthcare systems.
• Managing Organizational Change: Strategies for leading and influencing change in healthcare settings, including resistance to change and power struggles.
• Coalition-Building: The role of building alliances within and outside of healthcare organizations to push for change.

7. Power Dynamics in Clinical Teams

• Interpersonal Influence: How power dynamics play out in healthcare teams, particularly between doctors, nurses, and other medical staff.
• Collaboration vs. Hierarchy: Balancing collaboration with the inherent hierarchies in clinical settings to ensure effective care delivery.
• Empowerment in Teams: Methods to empower lower-level staff and create a culture of shared decision-making.

8. Case Studies and Real-World Applications

• Case Studies of Power and Influence: Analysis of real-world examples of how power dynamics have impacted healthcare outcomes (e.g., hospital mergers, leadership crises).
• Scenario-Based Learning: Simulated scenarios where students practice applying power and influence tactics in leadership roles.
• Reflection on Personal Power: Encouraging students to reflect on their own sources of power and influence within their current or future roles in healthcare.

9. Policy and Political Power in Healthcare

• Health Policy Influence: Understanding the role of healthcare leaders in influencing local, national, and global health policies.
• Lobbying and Advocacy: How healthcare organizations and professionals can use power to advocate for policy changes.
• Public Health Influence: Examining how public health initiatives are shaped by power dynamics between stakeholders (e.g., governments, NGOs, pharmaceutical companies).

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com