Course Details

Training course on First Time Managers and Leadership

INTRODUCTION

Stepping into a management position for the first time is a significant career milestone, but it also presents unique challenges. This course aims to ease the transition from individual contributor to manager by providing participants with a solid foundation in leadership principles, people management, communication skills, and strategic thinking. The focus is on helping new managers navigate their new responsibilities with confidence and competence.

This 5-Day Training on First-Time Managers and Leadership course is designed to help new managers transition into leadership roles, equipping them with essential management and leadership skills. The course provides practical tools, frameworks, and insights to empower first-time managers to lead effectively, build strong teams, and handle the challenges that come with leadership.

The First-Time Managers and Leadership course is an intensive program designed to provide new managers with the foundational skills and knowledge necessary for success. Over the course of five days, participants will develop critical leadership capabilities, learn how to manage teams effectively, and acquire the tools to navigate the challenges of management with confidence. By the end of the course, participants will have a clear understanding of how to lead, motivate, and drive team performance while managing their own time and responsibilities efficiently.

DURATION

5 Days

TARGET AUDIENCE

This training is suitable for:

• Professionals newly promoted to managerial positions
• Team leaders and supervisors seeking to enhance their leadership capabilities
• Aspiring managers looking to prepare for future leadership roles

OBJECTIVES

By the end of this course, participants will be able to:

1. Understand Leadership Fundamentals: Grasp the key principles and practices of effective leadership and management.
2. Develop Key Managerial Skills: Build essential skills in communication, team management, decision-making, and delegation.
3. Manage Teams Effectively: Lead teams by fostering collaboration, managing conflicts, and motivating employees.
4. Master Time and Task Management: Learn to manage time, set priorities, and delegate tasks effectively to enhance productivity.
5. Navigate Challenges in Leadership: Handle the common challenges faced by new managers, including transitioning from peer to leader, performance management, and employee development.
6. Drive Performance and Accountability: Learn how to set clear expectations, provide feedback, and ensure accountability within the team.
7. Lead with Emotional Intelligence: Develop emotional intelligence to improve relationships with team members and manage workplace dynamics.

COURSE OUTLINE

Module 1: Leadership and Management Foundations

Key Topics:

• Introduction to Leadership vs. Management
• The Role of a First-Time Manager
• Transitioning from Individual Contributor to Manager
• Understanding Different Leadership Styles (e.g., Autocratic, Democratic, Coaching)
• Self-Assessment: Identifying Your Leadership Style

Learning Outcomes:

• Define leadership and management in a business context.
• Explore the expectations and responsibilities of a new manager.
• Recognize the differences between leading and managing and how to balance both.
• Develop self-awareness around personal leadership strengths and areas for improvement.

Module  2: Effective Communication and Building Relationships

Key Topics:

• The Importance of Communication in Leadership
• Active Listening and Providing Constructive Feedback
• Building Trust and Rapport with Team Members
• Managing Difficult Conversations and Conflict Resolution
• Influence and Persuasion Techniques

Learning Outcomes:

• Understand the role of effective communication in building relationships.
• Practice active listening techniques to engage and support team members.
• Learn how to provide constructive feedback to promote growth.
• Gain strategies for resolving conflicts and managing difficult conversations.

Module 3: Managing Teams and Delegating Tasks

Key Topics:

• Understanding Team Dynamics and Collaboration
• Delegation: The Art of Assigning the Right Tasks to the Right People
• Motivating and Engaging Your Team
• Setting Clear Goals and Expectations
• Team Development and Coaching

Learning Outcomes:

• Identify key factors that drive effective teamwork.
• Develop strategies for delegating tasks and ensuring accountability.
• Learn how to motivate and inspire team members.
• Set SMART goals for the team and monitor progress.
• Implement coaching techniques to support team growth and development.

Module 4: Performance Management and Accountability

Key Topics:

• Performance Management: Setting Standards and Monitoring Progress
• Conducting Performance Reviews and One-on-Ones
• Handling Underperformance and Corrective Action
• Building a Culture of Accountability
• Rewarding and Recognising Success

Learning Outcomes:

• Implement a performance management system that drives results.
• Conduct effective performance reviews to encourage development.
• Address underperformance issues with confidence and fairness.
• Foster a culture of accountability where team members take ownership of their work.
• Recognise and reward achievements to boost morale and productivity.

Module 5: Time Management, Decision-Making, and Emotional Intelligence

Key Topics:

• Time and Task Management for Managers
• Prioritisation and Setting Boundaries
• Decision-Making Techniques for Managers
• Emotional Intelligence in Leadership
• Managing Stress and Building Resilience as a Manager

Learning Outcomes:

• Master time management strategies to balance managerial responsibilities.
• Prioritise tasks and learn when to say "no" to ensure focus on critical issues.
• Apply decision-making models to make informed choices.
• Enhance emotional intelligence to build strong relationships and manage team dynamics.
• Develop personal resilience to handle the pressures of management.

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com