Course Details

Training on Business Process Modelling Notation (BPMN)

INTRODUCTION

Business Process Model and Notation (BPMN) is an internationally recognized standard for representing business processes in a graphical format. It helps organizations map, visualize, analyze, and improve their internal processes by providing a clear, consistent method for creating process models. BPMN bridges the gap between business process design and process implementation, allowing both technical and non-technical stakeholders to understand and contribute to process improvement.

This training course provides a comprehensive introduction to BPMN and its practical applications, guiding participants through the creation of simple and complex business process diagrams. Whether you're new to BPMN or looking to deepen your understanding, this course will equip you with the skills to model, optimize, and communicate business processes effectively.

 This 5-day intensive training will introduce participants to the BPMN standard, from basic to advanced levels. The course will cover how to create BPMN diagrams that can be easily understood by all stakeholders, including technical and non-technical teams. Participants will learn how to use BPMN to model complex processes, analyze inefficiencies, and suggest improvements.

DURATION

5 days

COURSE OBJECTIVES

By the end of this course, participants will be able to:

1. Understand the principles and importance of Business Process Modelling Notation (BPMN).
2. Create simple and complex BPMN diagrams that accurately represent business processes.
3. Apply BPMN standards to model, document, and optimize business processes.
4. Analyze business processes using BPMN to identify inefficiencies and areas for improvement.
5. Use BPMN software tools to create professional business process diagrams.
6. Communicate business processes effectively to both technical and non-technical stakeholders.
7. Integrate BPMN models into larger business process management initiatives for organizational growth.

 COURSE CONTENT

Module 1: Introduction to BPMN and Business Process Mapping

• Introduction to Business Process Management (BPM):
  • Overview of business process management and its importance
  • Role of BPMN in business process modeling and improvement
• BPMN Fundamentals:
  • History and purpose of BPMN
  • Key benefits of using BPMN for process mapping
• Basic BPMN Elements:
  • Introduction to core elements: flow objects (events, activities, gateways), connecting objects, swimlanes, and artifacts
• Hands-on Practice: Creating Basic BPMN Diagrams

Module 2: BPMN Elements and Workflow Patterns

• Events, Tasks, and Gateways:
  • Understanding the different types of events (start, intermediate, and end events)
  • Activities and task types in BPMN
  • Decision-making through gateways (exclusive, inclusive, and parallel)
• Connecting BPMN Elements:
  • Sequence flows, message flows, associations, and data objects
  • Creating logical connections between process elements
• Modeling Swimlanes and Pools:
  • Representing roles, departments, and responsibilities in BPMN models
  • The concept of pools (organizations) and swimlanes (roles/units)
• Hands-on Practice: Modeling a Simple Business Process with Multiple Stakeholders

Module 3: Advanced BPMN Concepts and Process Modeling

• Sub-Processes and Reusable Components:
  • Defining reusable sub-processes and collapsed sub-processes
  • Integrating sub-processes into larger workflows
• Looping, Parallel, and Multi-Instance Tasks:
  • Modeling loops, repetitions, and parallel tasks
  • Using multi-instance activities for batch processing
• Advanced Gateways and Event-Based Processes:
  • Complex gateways and conditional flow patterns
  • Event-based gateways for dynamic process decision-making
• Error Handling and Exception Flows:
  • Modeling error events, interruptions, and alternative flows
  • Handling exceptions and disruptions in business processes
• Hands-on Practice: Creating Advanced BPMN Diagrams for Complex Processes

Module 4: BPMN Tools, Process Optimization, and Automation

• BPMN Tools and Software:
  • Introduction to BPMN modeling tools (e.g., Bizagi, Camunda, Lucidchart)
  • Step-by-step guide on using BPMN software for diagram creation
• Process Optimization with BPMN:
  • Analyzing inefficiencies and bottlenecks in process models
  • Identifying areas for improvement and process re-engineering
• Integrating BPMN with Workflow Automation:
  • Automating business processes using BPMN models
  • Linking BPMN models with workflow engines for process automation
• Hands-on Practice: Using BPMN Tools for Diagram Creation and Process Analysis

Module 5: BPMN in Practice – Case Studies and Final Project

• Real-World BPMN Applications:
  • Case studies of BPMN applications across different industries (e.g., finance, healthcare, manufacturing)
  • Best practices for using BPMN in process improvement initiatives
• Group Project: BPMN Process Design:
  • Participants will work in teams to create a BPMN diagram for a real-world business process
  • Analysis of the designed process for potential improvements and optimization
• Review and Feedback:
  • Presentation of group projects, feedback, and discussion
  • Key takeaways and final thoughts on BPMN’s role in business process management

 CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

• Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com