Course Details

ISO 9001:2015 for Food and Beverage Industry Training Course

Introduction

In the highly competitive and quality-driven food and beverage industry, meeting customer expectations consistently while ensuring operational efficiency is crucial for sustainable success. While food safety regulations address one critical aspect, ISO 9001:2015 provides a comprehensive framework for a robust Quality Management System (QMS) that goes beyond safety to encompass all aspects of organizational performance and customer satisfaction. This internationally recognized standard focuses on a process approach, risk-based thinking, and the Plan-Do-Check-Act (PDCA) cycle to achieve continual improvement. For food and beverage businesses, implementing ISO 9001:2015 means systematically addressing areas such as customer focus, leadership commitment, effective resource management, process control, performance evaluation, and non-conformance management. It helps organizations to consistently deliver products and services that meet customer and applicable statutory and regulatory requirements, while also aiming to enhance customer satisfaction through the effective application of the system. Without a structured QMS like ISO 9001:2015, food and beverage companies might struggle with inconsistent quality, operational inefficiencies, lack of clear roles and responsibilities, and difficulty in demonstrating a commitment to continuous improvement to their customers and stakeholders. Many food and beverage professionals are familiar with food safety standards but may not fully grasp how a broader QMS like ISO 9001:2015 can systematically enhance overall quality, efficiency, and customer satisfaction across their entire business operations.

Conversely, mastering ISO 9001:2015 for the Food and Beverage Industry equips professionals with the essential knowledge and practical skills to design, implement, maintain, and audit a robust Quality Management System (QMS) tailored to the unique demands of food and beverage production. This critical skill set is crucial for consistently meeting customer requirements, ensuring product quality, enhancing operational efficiency, and achieving continuous improvement in a highly competitive market. Our intensive 5-day "ISO 9001:2015 for Food and Beverage Industry" training course is meticulously designed to equip quality managers, food safety professionals, production supervisors, management representatives, internal auditors, and anyone involved in improving organizational processes with the comprehensive theoretical knowledge and extensive practical, hands-on insights required to confidently implement and leverage ISO 9001:2015 to drive excellence in their food and beverage business.

Duration

5 Days

Target Audience

The "ISO 9001:2015 for Food and Beverage Industry" training course is ideal for a broad range of professionals and individuals involved in management, quality, operations, and continuous improvement within food and beverage manufacturing, processing, and related organizations. This includes:

• Quality Managers and Directors: Leading the QMS implementation and maintenance.
• Food Safety Managers and Coordinators: To integrate food safety requirements into a broader QMS.
• Production and Operations Managers/Supervisors: Responsible for process control and efficiency.
• Management Representatives: Overseeing the QMS implementation.
• Internal Auditors: To conduct effective audits of the ISO 9001:2015 QMS.
• R&D and Product Development Personnel: To ensure quality is built into new products.
• Procurement and Supply Chain Managers: For managing supplier quality.
• Anyone seeking to understand, implement, or improve a quality management system based on ISO 9001:2015 in the food and beverage sector.

Course Objectives

Upon successful completion of the "ISO 9001:2015 for Food and Beverage Industry" training course, participants will be able to:

• Understand the fundamental principles and benefits of ISO 9001:2015.
• Interpret the requirements of ISO 9001:2015 in the context of the food and beverage industry.
• Comprehend the process approach and risk-based thinking central to the standard.
• Develop a plan for establishing, implementing, and maintaining an ISO 9001:2015 compliant QMS.
• Understand the role of leadership, customer focus, and resource management in a QMS.
• Apply principles of performance evaluation, non-conformance management, and continual improvement.
• Prepare for and participate in internal and external audits for ISO 9001:2015 certification.
• Integrate ISO 9001:2015 requirements with existing food safety management systems (e.g., HACCP, FSSC 22000).

 Course Modules

Module 1: Introduction to ISO 9001:2015 and Quality Management Principles

• Overview of ISO 9001:2015 and its role in the food and beverage industry.
• The seven Quality Management Principles (QMP) and their application.
• Benefits of implementing an ISO 9001:2015 QMS for food and beverage businesses.
• Relationship between ISO 9001:2015 and other food safety standards (e.g., ISO 22000, GFSI schemes).
• Understanding the High-Level Structure (HLS) of ISO standards.

Module 2: Context of the Organization (Clause 4)

• Understanding the organization and its context in food and beverage.
• Identifying interested parties and their requirements (customers, regulators, suppliers).
• Determining the scope of the Quality Management System.
• Establishing the processes needed for the QMS and their interactions.
• Risk and opportunity identification at the organizational level.

Module 3: Leadership and Planning for the QMS (Clauses 5 & 6)

• Leadership commitment and its vital role in food and beverage quality.
• Developing a quality policy relevant to the food industry.
• Defining organizational roles, responsibilities, and authorities.
• Actions to address risks and opportunities in food and beverage processes.
• Establishing quality objectives and planning to achieve them.

Module 4: Support (Clause 7)

• Resource management: People, infrastructure (facilities, equipment specific to F&B), environment for operations.
• Competence: Ensuring personnel are qualified for their roles in food and beverage.
• Awareness and communication within the food and beverage organization.
• Documented information: Control of documents and records relevant to food and beverage processes.
• Calibration of measuring equipment and its importance in food quality.

Module 5: Operation (Clause 8)

• Operational planning and control in food and beverage production.
• Requirements for products and services: Customer communication, design and development of new food products.
• Control of externally provided processes, products, and services (supplier management for F&B ingredients/packaging).
• Production and service provision: Control of production, release of products/services.
• Control of non-conforming outputs: Handling non-compliant food products.

Module 6: Performance Evaluation (Clause 9)

• Monitoring, measurement, analysis, and evaluation of QMS performance.
• Customer satisfaction measurement and feedback mechanisms in the food industry.
• Analysis and evaluation of data for quality trends.
• Internal audit program management: Planning, conducting, reporting on ISO 9001 audits.
• Management review: Assessing QMS suitability, adequacy, and effectiveness.

Module 7: Improvement (Clause 10)

• General requirements for continuous improvement.
• Managing non-conformity and implementing corrective actions.
• Root cause analysis techniques for quality issues in food and beverage.
• Continual improvement strategies for processes, products, and services.
• Utilizing lessons learned from non-conformities and audits to enhance the QMS.

Module 8: Integration and Implementation in Food & Beverage

• Practical steps for implementing ISO 9001:2015 in a food and beverage business.
• Mapping ISO 9001:2015 requirements to existing food safety practices (e.g., GMPs, HACCP).
• Preparing for certification audits (Stage 1 and Stage 2).
• Maintaining certification and fostering a culture of quality.
• Case studies and exercises specific to the food and beverage industry to solidify understanding.

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com