Business Continuity Metrics and KPIs Training Course
Introduction
In the evolving landscape of organizational resilience, simply having a Business Continuity Management (BCM) program is no longer sufficient. To truly demonstrate value, secure executive buy-in, ensure continuous improvement, and meet increasing regulatory demands, organizations must effectively measure and report on the performance and maturity of their BCM capabilities. Without clear, actionable metrics and Key Performance Indicators (KPIs), BCM can remain an unseen cost center rather than a recognized strategic asset. Measuring the effectiveness of BCM allows organizations to identify gaps, optimize resource allocation, demonstrate compliance, and ultimately, prove their ability to withstand and recover from disruptive events. Our intensive 10-day "Business Continuity Metrics and KPIs" training course is meticulously designed to equip BCM professionals, risk managers, internal auditors, and senior leaders with the comprehensive knowledge and practical tools required to develop, implement, and leverage a robust system of metrics and KPIs for their BCM program.
This comprehensive program will delve into the principles of effective measurement, covering how to define relevant metrics at strategic, tactical, and operational levels. Participants will gain in-depth understanding of how to collect reliable data, analyze performance trends, create impactful dashboards and reports for diverse audiences (from the Board to operational teams), and use these insights to drive continuous improvement and demonstrate ROI. By the end of this course, you will be proficient in transforming your organization's approach to BCM measurement, ensuring that your program is not only effective but also demonstrably valuable, transparent, and aligned with overall business objectives.
Duration
10 Days
Target Audience
The "Business Continuity Metrics and KPIs" training course is essential for professionals who are responsible for the performance, reporting, and continuous improvement of Business Continuity Management programs. This includes:
Course Objectives
Upon successful completion of the "Business Continuity Metrics and KPIs" training course, participants will be able to:
Course Modules
Module 1: Foundations of BCM Measurement
Module 2: BCM Program Maturity Metrics
Module 3: Business Impact Analysis (BIA) Metrics
Module 4: Recovery Strategy & Plan Effectiveness Metrics
Module 5: Training, Awareness & Exercise Metrics
Module 6: Incident Response & Recovery Performance Metrics
Module 7: Key Risk Indicators (KRIs) for Business Continuity
Module 8: BCM Program Efficiency & Resource Metrics
Module 9: BCM Reporting & Dashboard Design
Module 10: Continuous Improvement & Strategic Alignment
CERTIFICATION
TRAINING VENUE
AIRPORT PICK UP AND ACCOMMODATION
TERMS OF PAYMENT
Dates | Fees | Location | Action |
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01/09/2025 - 12/09/2025 | $4,950 | Johannesburg |
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08/09/2025 - 19/09/2025 | $3,950 | Kigali |
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15/09/2025 - 26/09/2025 | $2,450 | Nairobi |
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06/10/2025 - 17/10/2025 | $5,950 | Instanbul |
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13/10/2025 - 24/10/2025 | $3,250 | Mombasa |
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20/10/2025 - 31/10/2025 | $2,450 | Nairobi |
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03/11/2025 - 14/11/2025 | $4,950 | Pretoria |
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10/11/2025 - 21/11/2025 | $3,950 | Kigali |
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17/11/2025 - 28/11/2025 | $2,450 | Nairobi |
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01/12/2025 - 12/12/2025 | $3,250 | Mombasa |
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08/12/2025 - 19/12/2025 | $2,450 | Nairobi |
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05/01/2026 - 16/01/2026 | $5,950 | Dubai |
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12/01/2026 - 23/01/2026 | $3,950 | Kigali |
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19/01/2026 - 30/01/2026 | $2,450 | Nairobi |
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02/02/2026 - 13/02/2026 | $4,950 | Johannesburg |
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09/02/2026 - 20/02/2026 | $3,250 | Mombasa |
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16/02/2026 - 27/02/2026 | $2,450 | Nairobi |
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02/03/2026 - 13/03/2026 | $5,950 | Instanbul |
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09/03/2026 - 20/03/2026 | $3,950 | Kigali |
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09/03/2026 - 20/03/2026 | $3,950 | Kigali |
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16/03/2026 - 27/03/2026 | $2,450 | Nairobi |
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06/04/2026 - 17/04/2026 | $4,950 | Pretoria |
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13/04/2026 - 24/04/2026 | $2,450 | Nairobi |
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04/05/2026 - 15/05/2026 | $5,950 | Dubai |
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11/05/2026 - 22/05/2026 | $3,950 | Kigali |
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18/05/2026 - 29/05/2026 | $2,450 | Nairobi |
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01/06/2026 - 12/06/2026 | $4,950 | Johannesburg |
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08/06/2026 - 19/06/2026 | $3,250 | Mombasa |
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15/06/2026 - 26/06/2026 | $2,450 | Nairobi |
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