The Confident Host: A Masterclass in Modern Dining & Business Etiquette

Introduction

In the world of business, a meal is rarely just a meal; it's an extension of the boardroom, a platform for building relationships, and an opportunity to showcase your professional grace. This comprehensive training course is designed to equip professionals with the sophisticated skills needed to navigate any dining situation with confidence and poise. We will demystify everything from table settings and complex menu ordering to the art of professional conversation and hosting business meals. By the end of this program, you will not only be comfortable with the rules of dining etiquette but also capable of leveraging these interactions to strengthen your business relationships and enhance your professional reputation.

Duration

10 Days

Target Audience

This course is suitable for professionals at all levels, including:

  • Executives and senior managers
  • Sales and marketing professionals
  • Individuals in client-facing roles
  • Aspiring leaders and young professionals
  • Entrepreneurs and small business owners

Course Objectives

Upon completion of this course, participants will be able to:

  1. Master the proper use of cutlery, glassware, and dinnerware.
  2. Understand and apply the rules of formal and informal dining.
  3. Navigate complex menu ordering and dietary restrictions with tact.
  4. Host business meals with confidence and professionalism.
  5. Engage in appropriate table talk and professional conversation.
  6. Handle common dining mistakes and etiquette dilemmas.
  7. Understand the cultural nuances of dining internationally.
  8. Perfect the art of professional toasting and speechmaking.
  9. Apply proper etiquette for tipping, payment, and gratuity.
  10. Build and strengthen professional relationships over a meal.

Course Modules

Module 1: The Foundation of Table Manners

  • The basic principles of dining etiquette.
  • The psychology of the dining table.
  • The importance of first impressions at a business meal.
  • Understanding your role as a guest.
  • The host's responsibilities and duties.

Module 2: Deciphering the Place Setting

  • A deep dive into forks, knives, and spoons.
  • The purpose of each plate and bowl.
  • Understanding different types of glassware.
  • Napkin etiquette and its various uses.
  • The etiquette of bread and butter plates.

Module 3: Order of Operations

  • Proper seating at the table.
  • The etiquette of placing your order.
  • Handling service staff with respect.
  • When to begin eating.
  • Excusing yourself from the table.

Module 4: Mastering the Menu

  • Ordering with confidence and clarity.
  • Choosing meals for a business context.
  • Handling allergies and dietary restrictions.
  • The etiquette of alcohol consumption.
  • Sharing food and appetizers.

Module 5: The Art of Professional Conversation

  • Appropriate topics for table talk.
  • Avoiding controversial or personal subjects.
  • The skill of active listening.
  • How to gracefully change a subject.
  • The use of humor in professional settings.

Module 6: International Dining Etiquette

  • Cultural nuances in dining across continents.
  • Chopstick and utensil etiquette in different regions.
  • The etiquette of toasting internationally.
  • Handling a shared dining experience.
  • Understanding tipping customs worldwide.

Module 7: Hosting Business Meals

  • Selecting the right venue and atmosphere.
  • Creating a strategic guest list and seating plan.
  • Managing the pacing of the meal.
  • The etiquette of paying the bill discreetly.
  • Following up after the meal.

Module 8: Navigating the Business Buffet

  • The proper way to approach a buffet line.
  • Handling plates and serving utensils.
  • The etiquette of standing and mingling.
  • Managing your food and conversation.
  • How to avoid over-serving yourself.

Module 9: Drink Etiquette

  • The importance of non-alcoholic options.
  • The etiquette of wine selection and tasting.
  • Proper handling of glassware.
  • Toasting protocol and practice.
  • The role of water and other beverages.

Module 10: The Business Tea and Coffee Etiquette

  • The art of the tea ceremony.
  • Proper handling of cups and saucers.
  • Navigating a formal tea service.
  • Coffee etiquette at meetings and cafes.
  • The etiquette of adding milk and sugar.

Module 11: Formal Dinner Protocol

  • The sequence of a multi-course meal.
  • Using finger bowls and other specialized utensils.
  • The etiquette of formal speeches.
  • Pacing yourself to match others.
  • The role of the host at a formal dinner.

Module 12: Business Lunch vs. Business Dinner

  • The differences in formality and purpose.
  • Pacing and duration of each meal.
  • Appropriate conversation topics.
  • Dress code for each occasion.
  • Leveraging each for specific goals.

Module 13: Handling Etiquette Mistakes

  • What to do if you spill something.
  • Handling a utensil drop.
  • Dealing with an awkward silence.
  • Excusing yourself politely.
  • How to gracefully end a meal.

Module 14: Practical Application and Role-Playing

  • Simulated formal business dinner.
  • Practice scenarios for host and guest.
  • Group exercises in menu navigation.
  • Peer feedback on table manners.
  • A final dining experience to showcase learned skills.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

The Confident Host: A Masterclass In Modern Dining & Business Etiquette in Guinea
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