Airport Ground Handling Training Course: The Engine of Aviation Operations

Airport ground handling is a complex and highly coordinated operation that is critical for an airline's on-time performance, safety, and passenger satisfaction. This training course is specifically designed to provide professionals with a comprehensive understanding of the procedures, regulations, and best practices required to manage all ground-side activities. Participants will gain a deep understanding of ramp safety, baggage and cargo handling, aircraft servicing, and marshalling. The program emphasizes a proactive approach to risk management, teamwork, and operational efficiency, which are essential for a smooth and safe turnaround.

This program goes beyond a simple checklist of duties, focusing on the strategic and human elements that are vital for success. Through a combination of expert-led instruction, interactive workshops, and realistic simulations, you will gain hands-on experience in coordinating with various stakeholders, managing irregular operations, and using data to make informed decisions. By the end of this course, you will be a confident and skilled ground handling professional, ready to contribute to a safe, efficient, and world-class airport operation.

Target Audience

  • Airport and Airline Ground Handling Staff
  • Ramp Agents and Baggage Handlers
  • Aircraft Servicing and Maintenance Personnel
  • Cargo and Freight Handlers
  • Operations and Dispatch Staff
  • Supervisors and Team Leaders
  • Airport Security and Safety Officers
  • Civil Aviation Authority (CAA) Staff

Duration

5 days

Course Objectives

Upon completion of this course, participants will be able to:

  • Understand the complete ground handling process from aircraft arrival to departure.
  • Implement best practices for ramp safety and FOD prevention.
  • Manage baggage and cargo handling procedures with accuracy and efficiency.
  • Understand aircraft servicing, including fueling and catering.
  • Use effective communication and teamwork during aircraft turnaround.
  • Understand and manage irregular operations and adverse weather conditions.
  • Adhere to all regulatory requirements and safety standards.
  • Contribute to a culture of safety, efficiency, and professionalism.

Course Content

Module 1: Introduction to Ground Handling Operations

  • The importance of ground handling in the aviation ecosystem
  • The aircraft turnaround process: a coordinated effort
  • The role of ICAO and other international regulations
  • The impact of ground handling on on-time performance and safety
  • The importance of a professional and safety-conscious attitude

Module 2: Ramp Safety and Foreign Object Debris (FOD)

  • Procedures for safe operations on the ramp
  • The importance of personal protective equipment (PPE)
  • Preventing and managing Foreign Object Debris (FOD)
  • Procedures for a ramp walk and vehicle safety
  • The role of a ramp safety officer

Module 3: Baggage and Cargo Handling

  • The process of loading and unloading baggage and cargo
  • The use of conveyor belts, dollies, and loaders
  • Procedures for handling special, fragile, and dangerous goods
  • The importance of accurate tagging and sorting
  • Managing baggage and cargo during irregular operations

Module 4: Aircraft Servicing

  • Procedures for aircraft fueling and defueling
  • The importance of catering and galley services
  • Water and lavatory servicing
  • The use of Ground Support Equipment (GSE)
  • The role of waste disposal and cleaning crews

Module 5: Aircraft Marshalling and Parking

  • The role of marshalling signals and procedures
  • Guiding aircraft to and from the stand
  • The importance of a clear and safe parking area
  • Communication with the flight deck
  • The use of chocks and other safety equipment

Module 6: Irregular Operations and Weather

  • Procedures for managing flight delays and cancellations
  • Ground handling during adverse weather conditions (e.g., storms, snow)
  • The importance of a coordinated response to unforeseen events
  • The role of the operations control center
  • Communication protocols during irregular operations

Module 7: Ground Support Equipment (GSE)

  • An overview of common GSE and their functions
  • Procedures for operating and maintaining GSE
  • The importance of pre-use checks and safety protocols
  • Managing GSE on the ramp
  • The role of a maintenance schedule

Module 8: Communication and Teamwork

  • The importance of clear and concise communication
  • The use of two-way radios and other communication devices
  • The role of a ground handling team in a coordinated turnaround
  • The importance of a strong team dynamic and professional conduct
  • The relationship between ground handling and other departments

Module 9: Safety and Security

  • The role of ground handling in airport security
  • Procedures for dealing with suspicious activity or packages
  • The importance of adhering to all security regulations
  • The role of ramp security and access control
  • The legal and ethical implications of ground handling

Module 10: Practical Application and Assessment

  • Role-playing exercises for various ground handling scenarios
  • Hands-on training with Ground Support Equipment (GSE)
  • Simulated aircraft turnaround exercise
  • Final examination on key principles and concepts
  • Developing a personal action plan for ground handling excellence

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

 airport Ground Handling Training Course: The Engine Of Aviation Operations in Equatorial Guinea
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