Diversity, Equity, and Inclusion (DEI) in Public Sector Leadership Training Course

Introduction

In an increasingly diverse society, effective public sector leadership demands a profound commitment to fostering environments where every individual feels valued, respected, and empowered to contribute their unique perspectives. This intensive 5-day training course is meticulously designed to equip public sector leaders with the foundational knowledge, strategic frameworks, and practical skills necessary to champion Diversity, Equity, and Inclusion (DEI) within their organizations, ensuring public services are delivered equitably and reflect the diverse communities they serve.

This program goes beyond mere compliance, delving into the transformative power of DEI to enhance innovation, improve decision-making, and strengthen public trust. Participants will gain actionable insights into understanding unconscious bias, designing inclusive policies, building diverse teams, and cultivating an equitable culture that drives both organizational excellence and a more just public service, ultimately leading to better outcomes for all citizens.

Duration: 5 Days

Target Audience

  • Senior Government Officials and Executives
  • Public Sector Managers and Team Leaders
  • Human Resource Professionals
  • Organizational Development and Culture Leaders
  • Policy Makers and Service Delivery Innovators
  • Civil Service Commissioners and Board Members

Objectives

Upon completion of this course, participants will be able to:

  • Understand the core concepts of Diversity, Equity, and Inclusion (DEI) and their relevance to public service.
  • Identify and mitigate unconscious biases in public sector decision-making and practices.
  • Develop and implement effective DEI strategies aligned with public service mandates.
  • Cultivate inclusive leadership behaviors and practices within their teams and organizations.
  • Measure the impact of DEI initiatives and drive continuous improvement in public sector workplaces.

Course Modules

Module 1: Introduction to DEI in the Public Sector Context

  • Defining Diversity, Equity, and Inclusion: Core Concepts and Interconnections
  • The Business Case and Moral Imperative for DEI in Public Service
  • Understanding Systemic Barriers and Historical Disadvantage in Public Institutions
  • The Role of Public Leaders in Championing DEI
  • Setting the Stage for Inclusive Public Sector Workplaces and Services

Module 2: Unconscious Bias and its Impact on Public Service

  • Exploring Different Types of Unconscious Biases (e.g., Affinity, Confirmation, Performance Bias)
  • How Bias Manifests in Public Sector Processes (e.g., Recruitment, Promotion, Service Delivery)
  • Tools and Techniques for Recognizing and Mitigating Bias
  • Cultivating a Mindset of Self-Awareness and Continuous Learning
  • Addressing Microaggressions and Their Impact

Module 3: Inclusive Leadership Principles and Practices

  • Characteristics of an Inclusive Leader in the Public Sector
  • Fostering Psychological Safety and Belonging in Teams
  • Practicing Inclusive Communication and Active Listening
  • Empowering Diverse Voices and Perspectives in Decision-Making
  • Leveraging Diversity for Enhanced Problem-Solving and Innovation

Module 4: Designing Equitable HR Policies and Practices

  • Inclusive Recruitment and Hiring Strategies for Diverse Talent
  • Fair and Equitable Performance Management Systems
  • Addressing Pay Equity and Compensation Disparities
  • Inclusive Promotion and Career Development Pathways
  • Policies Supporting Work-Life Integration and Diverse Needs (e.g., parental leave, accommodations)

Module 5: Building a Culture of Equity and Belonging

  • Creating Employee Resource Groups (ERGs) and Affinity Networks
  • Promoting Cross-Cultural Understanding and Intergroup Dialogue
  • Addressing Discrimination, Harassment, and Bullying Effectively
  • Fostering Allyship and Sponsorship Programs
  • Integrating DEI into Organizational Values, Mission, and Daily Practices

Module 6: Delivering Equitable Public Services

  • Understanding the Diverse Needs of Citizen Populations
  • Applying an Equity Lens to Policy Development and Program Design
  • Ensuring Accessible and Inclusive Service Delivery Channels
  • Addressing Disparities in Service Outcomes
  • Engaging Diverse Communities in Service Co-Creation

Module 7: Developing and Implementing DEI Strategy

  • Conducting a DEI Audit and Baseline Assessment within a Public Sector Context
  • Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) DEI Goals
  • Crafting a Comprehensive DEI Roadmap and Action Plan
  • Allocating Resources and Building Accountability for DEI Initiatives
  • Gaining Buy-in from All Levels of the Organization

Module 8: Measuring Impact, Sustaining Progress, and Future Trends

  • Key Metrics and KPIs for DEI in the Public Sector
  • Data Collection, Analysis, and Reporting on DEI Progress
  • Communicating DEI Stories and Celebrating Successes
  • Overcoming Resistance and Sustaining DEI Momentum
  • Emerging Trends in DEI and the Future of Inclusive Public Service

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

Diversity, Equity, And Inclusion (dei) In Public Sector Leadership Training Course in Indonesia
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