Optimizing Performance: Post-Occupancy Evaluation for Developers Training Course
Introduction
For real estate developers, the completion of a project traditionally marks a significant milestone, yet the true measure of its success extends far beyond handover. Post-Occupancy Evaluation (POE) is a systematic process of assessing a building's performance and functionality once it is occupied, gathering feedback directly from users and operators. This critical step provides invaluable insights into how designs perform in real-world conditions, revealing opportunities for improvement, validating design decisions, and ultimately enhancing the long-term value and market appeal of future developments.
This intensive training course is meticulously designed to equip real estate developers, project managers, architects, facility managers, and sustainability professionals with the essential knowledge and practical tools to understand, conduct, and leverage Post-Occupancy Evaluations. Participants will gain a comprehensive understanding of POE methodologies, data collection techniques, performance analysis, and the integration of lessons learned into future projects, empowering them to build more user-centric, efficient, and sustainable properties that consistently meet and exceed expectations.
Target Audience
- Real Estate Developers.
- Construction Project Managers.
- Architects and Architectural Designers.
- Facilities Managers and Property Managers.
- Sustainability and Green Building Professionals.
- Building Owners and Asset Managers.
- Urban Planners and City Officials.
- Researchers and Consultants in the built environment.
Duration: 5 days
Course Objectives
Upon completion of this training course, participants will be able to:
- Understand the fundamental concepts and importance of Post-Occupancy Evaluation (POE).
- Grasp the various methodologies and approaches to conducting POE.
- Analyze the key performance indicators (KPIs) for evaluating building performance.
- Comprehend the critical role of occupant feedback in design and operational improvement.
- Evaluate strategies for integrating POE findings into future development projects.
- Develop practical skills in designing and implementing POE studies.
- Navigate the complexities of data collection, analysis, and reporting in POE.
- Formulate robust strategies for enhancing occupant satisfaction and well-being.
- Understand the role of technology and data analytics in modern POE.
- Champion a continuous learning and improvement approach in real estate development.
Course Content
- Foundations of Post-Occupancy Evaluation (POE)
- Defining POE and its purpose in the building lifecycle.
- The rationale for conducting POE for real estate developers.
- Benefits of POE: cost savings, improved design, enhanced occupant satisfaction.
- Overview of different POE levels and approaches.
- The link between POE and sustainable building performance.
- POE Methodologies and Frameworks
- Quantitative methods: surveys, questionnaires, environmental monitoring.
- Qualitative methods: interviews, focus groups, observational studies.
- Mixed-methods approaches for comprehensive assessment.
- Standardized POE tools and protocols.
- Designing a POE study: scope, objectives, timeline.
- Key Performance Indicators (KPIs) for POE
- Occupant satisfaction and comfort (thermal, visual, acoustic).
- Space utilization and functionality.
- Energy and water consumption performance.
- Indoor environmental quality (IEQ).
- Maintenance and operational efficiency.
- Data Collection and Analysis in POE
- Designing effective survey instruments and interview guides.
- Sampling strategies for occupant feedback.
- Utilizing building management system (BMS) data.
- Analyzing quantitative data (statistical analysis).
- Interpreting qualitative data (thematic analysis).
- Occupant Satisfaction and Well-being
- Factors influencing occupant satisfaction in buildings.
- Assessing thermal comfort, lighting quality, and acoustic comfort.
- Understanding the impact of design on productivity and health.
- Strategies for improving occupant well-being.
- The role of POE in creating human-centered buildings.
- Energy and Environmental Performance
- Monitoring actual energy and water consumption.
- Comparing actual performance to design targets and benchmarks.
- Identifying opportunities for energy and water efficiency upgrades.
- Assessing the effectiveness of sustainable design features.
- The link between POE and green building certifications.
- Functional Performance and Space Utilization
- Evaluating how well the building supports intended activities.
- Assessing space efficiency and flexibility.
- Identifying underutilized or inefficient spaces.
- Analyzing circulation patterns and accessibility.
- Optimizing layouts for improved functionality.
- Integrating POE Findings into Future Projects
- Strategies for disseminating POE results to design and development teams.
- Developing a "lessons learned" database from POE studies.
- Translating findings into actionable design guidelines and specifications.
- Incorporating POE insights into project briefs and feasibility studies.
- Fostering a culture of continuous improvement in development.
- Technology and Digital Tools for POE
- Utilizing smart building sensors for environmental monitoring.
- Digital survey platforms for occupant feedback.
- Building performance simulation software for comparison.
- Data analytics and visualization tools for POE insights.
- The role of digital twins in continuous performance monitoring.
- Case Studies and Best Practices in POE
- In-depth analysis of successful POE implementations in diverse building types.
- Examination of real-world challenges and innovative solutions in POE.
- Best practices in designing, conducting, and leveraging POE studies.
- Group exercises on developing a POE plan for a hypothetical development.
- The future of POE and its evolving role in the built environment.
CERTIFICATION
- Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate
TRAINING VENUE
- Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.
AIRPORT PICK UP AND ACCOMMODATION
- Airport Pick Up is provided by the institute. Accommodation is arranged upon request
TERMS OF PAYMENT
Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com
For More Details call: +254-114-087-180