Human Capital for Humanity: HR Management and People-Centered Leadership in NGOs Training Course

Introduction

For Non-Governmental Organizations (NGOs), their most invaluable asset is undoubtedly their people—the dedicated staff and volunteers who tirelessly work to achieve mission-driven impact, often in challenging and resource-constrained environments. Effective Human Resources (HR) management in this sector extends far beyond administrative tasks; it is a strategic imperative that ensures the attraction, development, well-being, and retention of a highly motivated and skilled workforce. Moreover, a people-centered leadership approach is essential to foster a supportive and inclusive culture that empowers individuals to thrive and contribute their best.

This intensive training course is meticulously designed to equip participants with a comprehensive and practical understanding of modern HR management practices and the principles of people-centered leadership, specifically tailored for the unique context of NGOs. From mastering talent acquisition and performance development to cultivating employee well-being, fostering inclusive cultures, and navigating complex HR challenges, you will gain the expertise to build resilient, high-performing teams. This empowers you to optimize human capital, enhance organizational effectiveness, ensure ethical practices, and strategically contribute to the long-term sustainability and amplified impact of your organization.

Target Audience

  • Human Resources Directors and Managers in NGOs.
  • Program Managers and Coordinators with people management responsibilities.
  • Executive Directors and CEOs of Non-Profit Organizations.
  • Team Leaders and Supervisors in humanitarian and development contexts.
  • Organizational Development (OD) Specialists.
  • Staff Care and Well-being Professionals.
  • Board Members with oversight of human resources.
  • Anyone in a leadership or management role seeking to enhance their people management skills within an NGO setting.

Duration: 10 days

Course Objectives

Upon completion of this training course, participants will be able to:

  • Understand the strategic role of HR management and people-centered leadership in NGOs.
  • Grasp best practices in talent acquisition, onboarding, and retention for mission-driven organizations.
  • Analyze effective performance management systems and employee development strategies.
  • Comprehend the importance of employee well-being and psychosocial support in demanding environments.
  • Evaluate different approaches to fostering an inclusive, equitable, and diverse organizational culture.
  • Develop practical skills in conflict resolution, grievance handling, and ethical HR decision-making.
  • Navigate the complexities of HR policies, legal compliance, and risk management in the non-profit sector.
  • Formulate robust strategies for building resilient teams and promoting a positive, people-first workplace.

Course Content

  1. Strategic HR Management in the NGO Context
  • The unique role and challenges of HR in non-profit organizations.
  • Aligning HR strategy with organizational mission, vision, and values.
  • HR as a strategic partner in achieving programmatic goals.
  • Building a resilient and adaptable workforce.
  • The importance of a people-centered approach in mission-driven work.
  1. Principles of People-Centered Leadership
  • Defining people-centered leadership: empathy, trust, communication, empowerment.
  • Cultivating a leadership style that prioritizes employee well-being and growth.
  • Building psychological safety and fostering an open communication environment.
  • Delegating effectively and empowering teams.
  • Leading with authenticity and integrity.
  1. Talent Acquisition and Onboarding for NGOs
  • Developing effective recruitment strategies for mission-driven roles.
  • Sourcing and attracting diverse talent.
  • Designing fair and inclusive selection processes.
  • Crafting compelling job descriptions and employer branding.
  • Implementing robust onboarding programs for new hires.
  1. Performance Management and Employee Development
  • Designing performance management systems that foster growth, not just evaluation.
  • Setting clear goals and providing constructive feedback.
  • Coaching and mentoring for employee development.
  • Identifying training needs and designing impactful learning interventions.
  • Succession planning and career pathing in NGOs.
  1. Compensation, Benefits, and Employee Well-being
  • Developing fair and competitive compensation strategies within NGO constraints.
  • Designing comprehensive benefits packages (health, leave, psychosocial support).
  • Addressing work-life balance and preventing burnout in demanding roles.
  • Strategies for mental health and well-being support for staff.
  • Recognizing and rewarding employee contributions.
  1. Employee Engagement and Retention Strategies
  • Understanding drivers of employee engagement in NGOs.
  • Building a positive and values-driven organizational culture.
  • Fostering a sense of purpose and belonging.
  • Strategies for retaining top talent in a competitive environment.
  • Conducting stay interviews and exit interviews for continuous improvement.
  1. Diversity, Equity, and Inclusion (DEI) in HR
  • The importance of DEI for NGO effectiveness and legitimacy.
  • Addressing unconscious bias in HR processes (recruitment, promotion, performance).
  • Developing inclusive policies and practices.
  • Promoting equitable opportunities for all staff.
  • Creating an environment where diverse voices are heard and valued.
  1. Conflict Resolution and Grievance Mechanisms
  • Understanding common workplace conflicts in NGO settings.
  • Principles of effective conflict resolution and mediation.
  • Designing fair and accessible grievance procedures.
  • Addressing harassment, discrimination, and misconduct.
  • The role of HR in fostering a respectful and safe workplace.
  1. HR Policies, Compliance, and Risk Management
  • Developing comprehensive HR policies and procedures.
  • Ensuring compliance with local labor laws and international standards.
  • Managing HR-related risks (e.g., legal disputes, reputational damage).
  • Data privacy and confidentiality in HR information management.
  • Ethical considerations in all HR practices.
  1. HR Technology and Future Trends in NGO HR
  • Leveraging HR Information Systems (HRIS) for efficiency and data management.
  • Digital tools for recruitment, performance, and communication.
  • The impact of remote work on HR practices and people management.
  • Adapting HR strategies to evolving global challenges and humanitarian crises.
  • The role of HR in fostering innovation and organizational agility.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

Human Capital For Humanity: Hr Management And People-centered Leadership In Ngos Training Course in Iceland
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