Negotiation & Conflict Management for Women Leaders Training Course

Introduction

In today's dynamic professional landscape, the ability to negotiate effectively and skillfully manage conflict is paramount for women leaders seeking to advance their careers, advocate for their teams, and drive organizational success. This intensive 5-day training course is meticulously designed to equip women with the strategic frameworks, psychological insights, and practical communication techniques necessary to confidently navigate challenging conversations, achieve optimal outcomes in negotiations, and transform conflict into opportunities for growth and stronger relationships.

This program moves beyond generic negotiation and conflict resolution approaches, focusing specifically on the unique challenges and opportunities women encounter, such as gender biases, communication styles, and balancing assertiveness with likeability. Participants will gain actionable strategies for preparing for high-stakes negotiations, de-escalating tense situations, advocating for their value, and building win-win solutions, ultimately empowering them to lead with greater confidence, influence, and impact in any professional setting.

Duration: 5 Days

Target Audience

  • Women in Emerging, Mid-Level, and Senior Leadership Positions
  • Aspiring Women Leaders
  • Professionals Seeking to Enhance Their Negotiation and Conflict Resolution Skills
  • Entrepreneurs and Business Owners
  • Individuals Committed to Advancing Gender Equity in Leadership.

Objectives

Upon completion of this course, participants will be able to:

  • Understand the dynamics of negotiation and conflict, particularly from a woman's perspective.
  • Develop effective strategies for preparing for and conducting successful negotiations.
  • Master various conflict management styles and de-escalation techniques.
  • Enhance communication skills for advocating effectively and building consensus.
  • Cultivate resilience and confidence in high-stakes negotiation and conflict situations.

Course Modules

Module 1: Foundations of Negotiation and Conflict for Women Leaders

  • Defining Negotiation: Principles, Styles, and Outcomes (Distributive vs. Integrative)
  • Understanding Conflict: Types, Sources, and Its Potential for Growth
  • Exploring Gender Dynamics and Biases in Negotiation and Conflict Situations
  • Identifying Your Personal Negotiation and Conflict Management Style
  • Setting Personal Goals for Skill Development

Module 2: Strategic Negotiation Preparation

  • Defining Your Objectives: What Do You Really Want?
  • Best Alternative to a Negotiated Agreement (BATNA) and Worst Alternative (WATNA)
  • Identifying Your Zone of Possible Agreement (ZOPA)
  • Researching the Other Party and Understanding Their Interests
  • Developing Your Opening Offer and Concession Strategy

Module 3: Core Negotiation Tactics and Techniques

  • Active Listening and Powerful Questioning in Negotiation
  • Persuasion and Influence Techniques for Reaching Agreement
  • Managing Emotions and Maintaining Composure Under Pressure
  • Overcoming Objections and Breaking Impasses
  • Closing the Deal and Building Post-Negotiation Relationships

Module 4: Understanding Conflict Dynamics and Styles

  • The Conflict Continuum: From Disagreement to Dispute
  • Five Common Conflict Management Styles (Collaborating, Competing, Accommodating, Avoiding, Compromising)
  • Recognizing Your Own and Others' Conflict Triggers
  • The Role of Perception, Emotion, and Communication in Conflict
  • Positive vs. Negative Outcomes of Conflict

Module 5: De-escalation and Conflict Resolution Techniques

  • Strategies for De-escalating Tense Conversations
  • Applying Empathy and Validation in Conflict Situations
  • Facilitating Constructive Dialogue and Active Problem-Solving
  • Techniques for Mediating Disputes Among Team Members
  • Turning Conflict into an Opportunity for Innovation and Trust

Module 6: Assertive Communication in Negotiation and Conflict

  • Differentiating Assertiveness from Aggression and Passivity
  • Using "I" Statements and Clear, Direct Language
  • Setting and Upholding Professional Boundaries
  • Delivering Difficult Feedback and Receiving Criticism Constructively
  • Advocating for Your Value and Ideas with Confidence

Module 7: Navigating Challenging Scenarios for Women Leaders

  • Negotiating Salaries, Promotions, and Resources Effectively
  • Addressing Gender Bias in Bargaining and Performance Reviews
  • Managing Conflicts with Senior Leaders or Challenging Personalities
  • Leading Team Conflicts and Building Cohesion
  • Building Strategic Alliances to Support Your Position

Module 8: Sustaining Your Negotiation and Conflict Mastery

  • Practicing Continuous Self-Assessment and Reflection
  • Building Resilience and Managing Negotiation Fatigue
  • Seeking Mentorship and Peer Support for Ongoing Growth
  • Integrating Negotiation and Conflict Skills into Daily Leadership
  • Developing a Personalized Action Plan for Long-Term Mastery

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

Negotiation & Conflict Management For Women Leaders Training Course in Kenya
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