Building High-Performing Government Teams Training Course

Introduction

In an era of increasing complexity, limited resources, and heightened public expectations, the ability to build and sustain high-performing teams is crucial for effective governance and impactful public service delivery. This intensive 5-day training course is meticulously designed to equip public sector leaders and managers with the essential frameworks, practical tools, and leadership skills required to foster cohesive, productive, and innovative teams that consistently deliver exceptional results and navigate the unique challenges of the government environment.

This program moves beyond traditional team-building exercises, delving into the core dynamics of team effectiveness, psychological safety, collaborative problem-solving, and continuous improvement. Participants will gain actionable strategies for defining clear goals, enhancing communication, managing conflict constructively, leveraging diversity, and creating an empowering team culture that drives both individual growth and collective success in serving the public interest.

Duration: 5 Days

Target Audience

  • Public Sector Leaders and Managers at all levels
  • Team Leaders and Supervisors
  • Project and Program Managers in Government
  • Human Resource Professionals involved in Team Development
  • Anyone responsible for leading or optimizing team performance in the public sector

Objectives

Upon completion of this course, participants will be able to:

  • Understand the characteristics and dynamics of high-performing teams in government.
  • Develop clear team goals, roles, and responsibilities aligned with organizational objectives.
  • Implement strategies for enhancing communication, collaboration, and trust within teams.
  • Effectively manage team conflict and foster a psychologically safe environment.
  • Lead and motivate teams to achieve sustained high performance and continuous improvement.

Course Modules

Module 1: Foundations of High-Performing Teams in Government

  • Defining High-Performing Teams: Characteristics and Benefits
  • The Unique Context and Challenges of Teams in the Public Sector
  • Understanding Team Dynamics and Stages of Development (Forming, Storming, Norming, Performing)
  • The Importance of Team Cohesion and Synergy
  • Setting the Stage for Team Excellence

Module 2: Setting Clear Goals and Shared Purpose

  • Aligning Team Goals with Organizational Strategy and Public Service Mandates
  • Developing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) Team Goals
  • Crafting a Compelling Shared Purpose and Vision for the Team
  • Cascading Goals Effectively and Ensuring Buy-in
  • Defining Clear Roles, Responsibilities, and Accountabilities

Module 3: Building Trust and Psychological Safety

  • The Critical Role of Trust in Team Performance
  • Strategies for Building Interpersonal Trust Among Team Members
  • Understanding and Cultivating Psychological Safety within the Team
  • Creating an Environment Where Team Members Feel Safe to Speak Up and Take Risks
  • Leading with Vulnerability and Humility

Module 4: Enhancing Communication and Collaboration

  • Principles of Effective Team Communication
  • Active Listening and Empathetic Communication Skills
  • Facilitating Productive Team Meetings and Discussions
  • Leveraging Digital Tools for Seamless Team Collaboration
  • Overcoming Communication Barriers and Misunderstandings

Module 5: Managing Team Conflict and Problem Solving

  • Understanding Different Conflict Styles and Their Impact
  • Strategies for Constructive Conflict Resolution within Teams
  • Facilitating Difficult Conversations and Mediating Disputes
  • Collaborative Problem-Solving Techniques for Complex Challenges
  • Turning Conflict into Opportunities for Growth

Module 6: Leveraging Diversity and Inclusion for Team Strength

  • Understanding the Value of Diverse Perspectives in Teams
  • Fostering an Inclusive Team Environment Where All Voices are Heard
  • Mitigating Unconscious Biases within Team Interactions
  • Harnessing Collective Intelligence and Creativity
  • Promoting Equity and Fairness in Team Dynamics

Module 7: Performance Management and Continuous Improvement

  • Setting Performance Expectations and Providing Constructive Feedback
  • Recognizing and Rewarding Team Achievements
  • Conducting Team Performance Reviews and After-Action Reviews
  • Implementing Learning Loops and Continuous Improvement Cycles
  • Empowering Teams for Self-Correction and Adaptability

Module 8: Sustaining High Performance and Team Leadership

  • The Leader's Role in Coaching, Mentoring, and Empowering Team Members
  • Developing Team Resilience in the Face of Adversity
  • Succession Planning within Teams
  • Celebrating Successes and Building Team Spirit
  • Developing a Personal Action Plan for Leading High-Performing Government Teams

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

 

Building High-performing Government Teams Training Course in Cambodia
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