Resilience in Action: A Training Course on Operational Risk Management for SACCOs

Introduction

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems, or from external events. For SACCOs, this can manifest in various forms, from data entry errors and system failures to fraud, staff misconduct, and legal disputes. Effectively managing these risks is not just a regulatory requirement, it's a critical component of ensuring the SACCO's stability, protecting member assets, and maintaining public trust. A proactive approach to operational risk management allows for the identification of vulnerabilities before they become costly problems.

This five-day training course is designed to equip SACCO professionals with a robust framework for identifying, assessing, and mitigating operational risks. Participants will gain practical skills to build and implement a comprehensive risk management program, including creating a risk register, developing clear policies, and establishing a culture of risk awareness. The curriculum focuses on real-world scenarios and best practices, empowering your team to build a more resilient and secure organization that can withstand both expected and unexpected challenges.

Duration 5 days

Target Audience This course is for SACCO managers, risk officers, compliance teams, internal auditors, and department heads responsible for operational processes.

Objectives

  • To understand the core concepts of operational risk and its impact on SACCOs.
  • To identify and categorize various types of operational risks.
  • To develop a systematic approach to risk identification and assessment.
  • To implement effective controls to mitigate key risks.
  • To create a robust operational risk management framework.
  • To master the use of a risk and control self-assessment (RCSA).
  • To establish a strong risk culture throughout the organization.
  • To learn from real-world case studies of operational failures.
  • To ensure the SACCO's risk management practices comply with best practices.
  • To develop a business continuity and disaster recovery plan.

Course Modules

Module 1: Foundations of Operational Risk Management

  • What is operational risk? Defining the core concepts.
  • The three lines of defense model for risk management.
  • The difference between inherent and residual risk.
  • Common sources of operational risk (people, processes, systems, external events).
  • The business case for managing operational risk.

Module 2: Risk Identification and Assessment

  • Techniques for identifying risks (e.g., brainstorming, process mapping).
  • The creation and use of a risk register.
  • How to use a risk matrix to prioritize risks.
  • Conducting a risk and control self-assessment (RCSA).
  • Using key risk indicators (KRIs) to monitor trends.

Module 3: Risk Mitigation and Control

  • The four strategies for managing risk: avoid, accept, transfer, and mitigate.
  • Designing and implementing effective internal controls.
  • The role of policies and procedures in control.
  • Automation vs. manual controls.
  • Training and awareness as a control mechanism.

Module 4: People-Related Risks

  • The risk of human error and how to reduce it.
  • Managing the risks of fraud and misconduct.
  • The importance of robust recruitment and training processes.
  • Ensuring clear roles, responsibilities, and accountability.
  • Creating an ethical culture.

Module 5: Process-Related Risks

  • Analyzing and mapping key business processes.
  • Identifying bottlenecks and control gaps.
  • The risk of process failure and what to do about it.
  • The importance of process documentation.
  • Continuous process improvement.

Module 6: System and Technology Risks

  • Cybersecurity risks and common threats (e.g., phishing, malware).
  • The risks of system downtime and data loss.
  • Implementing access controls and data encryption.
  • Managing third-party and vendor risks.
  • The importance of a robust IT security policy.

Module 7: External and Compliance Risks

  • Understanding the impact of legal and regulatory changes.
  • The risks of non-compliance and reputational damage.
  • Managing the risk of external fraud.
  • The importance of a clear compliance framework.
  • Dealing with unforeseen external events.

Module 8: Business Continuity and Disaster Recovery

  • Developing a business impact analysis.
  • Creating a comprehensive business continuity plan (BCP).
  • The importance of a disaster recovery site.
  • Testing the BCP and disaster recovery plan.
  • Crisis communication during an event.

Module 9: The Role of the Internal Audit

  • How internal audit contributes to operational risk management.
  • The importance of risk-based internal audits.
  • The audit process: planning, fieldwork, and reporting.
  • Following up on audit findings.
  • The relationship between internal and external audit.

Module 10: Building a Risk-Aware Culture

  • The role of leadership and management.
  • Communicating risk information effectively.
  • Integrating risk management into daily operations.
  • Establishing a no-blame culture for reporting errors.
  • The value of continuous learning and improvement.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

Resilience In Action: A Training Course On Operational Risk Management For Saccos in Marshall Islands
Dates Fees Location Action
13/10/2025 - 17/10/2025 $1,750 Mombasa
Physical Class Online Class
20/10/2025 - 24/10/2025 $1,500 Nairobi
Physical Class Online Class
27/10/2025 - 31/10/2025 $1,500 Nairobi
Physical Class Online Class
03/11/2025 - 07/11/2025 $2,900 Kigali
Physical Class Online Class
10/11/2025 - 14/11/2025 $1,500 Nairobi
Physical Class Online Class
24/11/2025 - 28/11/2025 $1,500 Nairobi
Physical Class Online Class
01/12/2025 - 05/12/2025 $1,500 Nairobi
Physical Class Online Class
08/12/2025 - 12/12/2025 $1,750 Mombasa
Physical Class Online Class
05/01/2026 - 09/01/2026 $1,750 Mombasa
Physical Class Online Class
12/01/2026 - 16/01/2026 $1,500 Nairobi
Physical Class Online Class
02/02/2026 - 06/02/2026 $4,000 Pretoria
Physical Class Online Class
09/02/2026 - 13/02/2026 $1,500 Nairobi
Physical Class Online Class
23/02/2026 - 27/02/2026 $1,500 Nairobi
Physical Class Online Class
02/03/2026 - 06/03/2026 $1,750 Mombasa
Physical Class Online Class
23/02/2026 - 27/02/2026 $1,500 Nairobi
Physical Class Online Class
02/03/2026 - 06/03/2026 $1,750 Mombasa
Physical Class Online Class
16/03/2026 - 20/03/2026 $1,500 Nairobi
Physical Class Online Class
23/03/2026 - 27/03/2026 $1,500 Nairobi
Physical Class Online Class
06/04/2026 - 10/04/2026 $4,950 Dubai
Physical Class Online Class
13/04/2026 - 17/04/2026 $1,500 Nairobi
Physical Class Online Class
20/04/2026 - 24/04/2026 $1,500 Nairobi
Physical Class Online Class
04/05/2026 - 08/05/2026 $1,750 Mombasa
Physical Class Online Class
18/05/2026 - 22/05/2026 $1,500 Nairobi
Physical Class Online Class
25/05/2026 - 29/05/2026 $1,500 Nairobi
Physical Class Online Class
01/06/2026 - 05/06/2026 $2,900 Kigali
Physical Class Online Class
08/06/2026 - 12/06/2026 $1,500 Nairobi
Physical Class Online Class
22/06/2026 - 26/06/2026 $1,500 Nairobi
Physical Class Online Class