Course Details

Crisis Simulation Leadership Training Course

Introduction
In the face of rapidly unfolding emergencies, humanitarian leaders must act decisively, communicate clearly, and coordinate effectively under pressure. The Crisis Simulation Leadership Training Course offers an immersive, high-stakes learning experience for professionals working in NGOs, UN agencies, and humanitarian organizations. This 10-day intensive program uses realistic crisis simulations—ranging from conflict and natural disasters to public health emergencies—to build leadership competence in volatile and uncertain contexts. Participants develop situational awareness, ethical judgment, rapid decision-making, and coordination skills essential for leading in complex emergencies.

Designed for mid-to-senior-level professionals, this course combines leadership theory with hands-on simulation labs, debriefs, and peer coaching. It emphasizes cross-sector coordination, humanitarian principles, and real-time adaptive leadership through practical exercises. The training helps organizations strengthen internal emergency response capacity and prepares individuals to step into leadership roles during acute and protracted crises. By the end of the program, participants will be better equipped to lead under pressure, manage stakeholder dynamics, and safeguard team performance in the toughest environments.

Duration: 10 Days
Target Audience

• Emergency response leaders and team leads
• NGO and UN field coordinators
• Program managers and technical specialists
• Security and risk management personnel
• Humanitarian advisors and country representatives

Course Objectives

• Develop core competencies for leading in crisis situations
• Build team coordination, communication, and negotiation skills under stress
• Apply humanitarian principles and ethical frameworks in real-time decision-making
• Understand systems thinking, risk analysis, and stakeholder engagement in emergencies
• Strengthen strategic and operational leadership through scenario-based learning

Course Modules

Module 1: Foundations of Crisis Leadership

• Characteristics of effective crisis leaders
• Adaptive leadership and decision-making under pressure
• Introduction to crisis psychology and stress response
• Roles and responsibilities in emergency coordination
• Humanitarian leadership vs. routine management

Module 2: Crisis Scenario Planning and Design

• Building realistic emergency simulation scenarios
• Types of humanitarian crises (conflict, disaster, health)
• Key actors and systems in crisis response
• Simulation ethics and psychological safety
• Logistics and operational planning for training

Module 3: Rapid Decision-Making Under Uncertainty

• Decision-making models for time-sensitive contexts
• Prioritizing action with incomplete data
• Making trade-offs and managing consequences
• Group decision dynamics and bias under pressure
• Building confidence in uncertainty

Module 4: Humanitarian Principles and Crisis Ethics

• Applying the Core Humanitarian Standard (CHS)
• Upholding neutrality, impartiality, and humanity
• Ethical dilemmas in resource-constrained environments
• Inclusive leadership and accountability to affected populations
• Balancing competing priorities ethically

Module 5: Real-Time Communication and Briefings

• Crisis communication frameworks
• Giving and receiving rapid briefings
• Handling media and public messaging
• Internal updates and clarity under pressure
• Clarity, tone, and trust-building in high-stress messaging

Module 6: Stakeholder Management in Emergencies

• Mapping stakeholders and power dynamics
• Collaborating with government, donors, and communities
• Managing external expectations and internal cohesion
• Conflict resolution and negotiation in crises
• Coordinating with humanitarian clusters

Module 7: Leadership Simulation Lab I – Natural Disaster Response

• Team simulation: flood or earthquake scenario
• Role assignments and time-based decision points
• Coordinated needs assessments and priority setting
• Managing supply chain disruption and shelter plans
• Debrief: decisions, coordination, communication

Module 8: Leadership Simulation Lab II – Health Emergency Response

• Coordinated outbreak response scenario
• Managing quarantine zones and essential services
• Media crisis and misinformation response
• Ethical decisions around access and triage
• Debrief: lessons in systems leadership

Module 9: Team Dynamics and Stress Management

• Leading under stress and maintaining morale
• Psychological first aid for teams
• Self-regulation and energy management
• Recognizing burnout and supporting colleagues
• Debriefing trauma and maintaining team resilience

Module 10: Security Risk and Safety Leadership

• Introduction to NGO security principles
• Risk mitigation during active crises
• Evacuation protocols and duty of care
• Gender and safety considerations
• Security decision-making simulations

Module 11: Scaling and Coordinating Multi-Level Responses

• Working across local, national, and international levels
• Decentralization vs. centralized control
• Funding, reporting, and accountability in emergencies
• Integrating emergency response with long-term recovery
• Linking HQ and field-level coordination

Module 12: Final Simulation and Leadership Reflection

• Culminating crisis scenario combining multiple challenges
• Participant-led team coordination
• Real-time reporting and stakeholder updates
• Personal and team reflection on leadership growth
• Developing an action plan for future crisis leadership

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com