Information Architecture for NGO Teams Training Course: From Data Flow to Impact Dashboards

Introduction
Non-governmental organizations (NGOs) operate in data-rich environments, managing vast volumes of information related to programs, beneficiaries, donors, and partners. Without a structured approach to organizing, storing, and visualizing this data, teams face challenges in reporting, decision-making, and demonstrating impact. Information architecture (IA) offers a framework for NGOs to design systems that make information accessible, meaningful, and actionable across departments. From designing logical data flows to building intuitive impact dashboards, IA is key to boosting efficiency, transparency, and data-driven accountability.

The Information Architecture for NGO Teams Training Course is a practical 10-day training program designed to equip NGO professionals with the skills needed to create robust, scalable, and user-friendly information systems. Participants will explore the core principles of IA and learn how to structure data pipelines that enhance collaboration, reporting, and strategic planning. With a strong emphasis on visualization and dashboard design, this course bridges the gap between field data and executive-level insights, helping NGOs transform how they collect, manage, and communicate information.

Duration
10 Days

Target Audience
NGO program managers, M&E officers, data analysts, IT staff, knowledge management specialists, project coordinators, and communications officers responsible for managing program data and reporting systems.

Course Objectives

  • Understand the principles of information architecture in NGO settings
  • Design effective data flows and management systems for field and office teams
  • Improve data accessibility, organization, and security across departments
  • Develop user-centered dashboards to track program performance and impact
  • Build a roadmap for sustainable digital information management

Course Modules

  1. Introduction to Information Architecture in NGOs
  • Definition and importance of IA
  • Information silos vs. integrated systems
  • Role of IA in NGO operations and reporting
  • Common challenges in NGO data systems
  • Key components of effective IA frameworks
  1. Mapping Data Needs and Workflows
  • Identifying data sources and users
  • Understanding how data flows across departments
  • Mapping program indicators to data systems
  • Building logical data workflows
  • Linking workflows to organizational goals
  1. Data Structuring and Taxonomies
  • Creating data categories and hierarchies
  • Naming conventions and data dictionaries
  • Tagging, labeling, and metadata principles
  • Ensuring data consistency across teams
  • Avoiding duplication and fragmentation
  1. Choosing Tools for Information Management
  • Overview of platforms for NGOs (e.g., DHIS2, Salesforce, Power BI)
  • Cloud vs. local data storage
  • Tool selection criteria based on team needs
  • System interoperability and integration
  • Managing user access and permissions
  1. Designing User-Centered Dashboards
  • Principles of effective data visualization
  • Identifying dashboard users and goals
  • Selecting the right charts, graphs, and metrics
  • Creating interactive and real-time dashboards
  • Ensuring dashboard accessibility and usability
  1. Building Data Collection and Entry Systems
  • Designing forms and mobile data tools
  • Ensuring clean and standardized input
  • Avoiding common data entry pitfalls
  • Real-time vs. offline data syncing
  • Training staff on data capture best practices
  1. Information Governance and Data Security
  • Establishing data management policies
  • Protecting sensitive beneficiary information
  • Compliance with data privacy standards (e.g., GDPR)
  • Backup and recovery strategies
  • Managing roles and access controls
  1. Collaborative Information Sharing and Reporting
  • Creating shared data repositories
  • Facilitating interdepartmental data access
  • Automating reporting workflows
  • Coordinating donor and internal reporting needs
  • Encouraging a data-sharing culture
  1. Monitoring and Evaluating Information Systems
  • Setting KPIs for system performance
  • Tracking usage and user feedback
  • System audits and quality assurance
  • Identifying areas for system improvement
  • Sustaining system updates and innovation
  1. Case Studies, Practical Exercises, and Implementation Planning
  • Reviewing successful NGO IA models
  • Interactive group work: building data flow maps
  • Designing prototype dashboards
  • Developing an organizational IA action plan
  • Final reflections and course certification

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

 

Information Architecture For Ngo Teams Training Course: From Data Flow To Impact Dashboards in Peru
Dates Fees Location Action