People-Centered Leadership in Central Banking Training Course

Introduction

In an era where central banks face increasing scrutiny and a growing demand for public accountability, adopting a people-centered leadership approach is paramount for building trust, fostering innovation, and ensuring institutional effectiveness. This 5-day training course on People-Centered Leadership in Central Banking is designed to equip senior officials with the advanced leadership competencies needed to cultivate thriving organizational cultures, empower their teams, and engage effectively with diverse stakeholders. Participants will gain deep insights into empathetic leadership, fostering psychological safety, driving inclusive decision-making, and building a workforce that is resilient, adaptable, and deeply committed to the central bank's mandate in a rapidly evolving financial landscape.

This intensive program is tailored for Governors, Deputy Governors, Executive Directors, Heads of Departments, and senior management within central banks and financial regulatory bodies. It will empower attendees to enhance their emotional intelligence, develop strategies for talent retention and development, manage organizational change with a focus on human impact, and champion diversity, equity, and inclusion. By fostering a leadership style that prioritizes human capital and ethical considerations, this course aims to enable central bank leaders to build high-performing institutions that are responsive to societal needs and capable of navigating the complex challenges of the 21st century.

Duration: 5 Days

Target Audience:

  • Governors and Deputy Governors of Central Banks
  • Executive Directors and Board Members of Central Banks
  • Heads of Departments and Senior Management across all functions of Central Banks
  • Senior officials from Financial Regulatory Authorities
  • Human Resources and Organizational Development leaders in central banks
  • Policy-makers and economists who lead teams or departments
  • Aspiring leaders within central banking and financial sectors
  • International financial institution staff involved in capacity building

Objectives: Upon completion of this course, participants will be able to:

  • Articulate the principles and benefits of people-centered leadership in a central banking context.
  • Develop enhanced emotional intelligence and self-awareness for more effective leadership.
  • Apply strategies for motivating, empowering, and developing high-performing teams.
  • Foster an inclusive organizational culture that values diversity, equity, and psychological safety.
  • Lead organizational change with a focus on the human dimension and effective stakeholder engagement.

Course Modules:

Module 1: Foundations of People-Centered Leadership

  • Defining people-centered leadership: principles, values, and its importance in public institutions.
  • Shifting from traditional hierarchical models to more inclusive and empathetic approaches.
  • The link between employee well-being, engagement, and organizational performance.
  • Building trust and psychological safety within teams and across the organization.
  • The unique context of central banks: independence, public service, technical expertise.

Module 2: Emotional Intelligence and Self-Awareness for Leaders

  • Understanding emotional intelligence: self-awareness, self-regulation, empathy, social skills, motivation.
  • Developing personal emotional intelligence for enhanced leadership effectiveness.
  • The impact of a leader's emotional state on team dynamics and organizational culture.
  • Mindfulness and stress management techniques for leaders in high-pressure environments.
  • Practical exercises for self-reflection and personal growth.

Module 3: Empowering and Developing High-Performing Teams

  • Delegation and empowerment: fostering autonomy and accountability.
  • Coaching and mentoring skills for talent development.
  • Providing constructive feedback and managing performance effectively.
  • Building cohesive teams and fostering effective collaboration.
  • Recognizing and celebrating achievements to boost morale and motivation.

Module 4: Fostering an Inclusive and Diverse Culture

  • The business case for Diversity, Equity, and Inclusion (DEI) in central banking.
  • Understanding unconscious biases and their impact on decision-making and talent management.
  • Strategies for promoting an inclusive environment where all voices are heard and valued.
  • Developing fair and equitable talent acquisition and retention policies.
  • Creating safe spaces for open dialogue and addressing difficult conversations.

Module 5: Leading Through Change with a Human Focus

  • The human dimension of organizational change: resistance, anxiety, adaptation.
  • Communicating change effectively and empathetically to different stakeholders.
  • Supporting employees through periods of uncertainty and transition.
  • Building resilience and adaptability within the workforce.
  • The role of leaders as champions and role models for change.

Module 6: Effective Communication and Stakeholder Engagement

  • Mastering internal communication: transparency, clarity, and consistency.
  • Engaging employees in the central bank's mission and strategic goals.
  • External communication: building public trust and understanding of the central bank's role.
  • Stakeholder mapping and tailored engagement strategies for diverse audiences.
  • Active listening and effective feedback loops with all stakeholders.

Module 7: Ethical Leadership and Public Service Values

  • Upholding integrity, transparency, and accountability in central banking.
  • Navigating ethical dilemmas and conflicts of interest.
  • Promoting a strong public service ethos and commitment to the common good.
  • The leader's role in shaping organizational values and ethical conduct.
  • Building trust with the public through ethical leadership.

Module 8: Action Planning for People-Centered Leadership

  • Assessing current leadership practices and identifying areas for growth.
  • Developing a personal leadership development plan for people-centered leadership.
  • Strategies for implementing people-centered initiatives within their department/institution.
  • Overcoming potential challenges and building support for the new leadership approach.
  • Peer sharing and commitment to continuous learning and improvement.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

 

People-centered Leadership In Central Banking Training Course in Timor-Leste
Dates Fees Location Action