Course Details

Citizen Project Management Training Course: Empowering non-PMs with basic project skills for everyday work

Introduction

Unleash the project potential within everyone in your organization with our "Citizen Project Management" training course. In today's dynamic work environment, project work is no longer exclusive to certified project managers; individuals across all roles frequently lead initiatives, manage deadlines, and coordinate tasks. This intensive 10-day program equips non-project professionals with essential, practical project management skills and tools to confidently plan, execute, and deliver their everyday work, from departmental initiatives to cross-functional assignments. Learn to clarify objectives, manage tasks effectively, communicate seamlessly, and overcome common obstacles, transforming every employee into a more organized, efficient, and successful contributor.

Duration

10 Days

Target Audience

This course is specifically designed for individuals who are not professional project managers but frequently find themselves managing projects, initiatives, or complex tasks as part of their regular job duties. This includes:

• Team members and individual contributors.
• Departmental leads and supervisors.
• Administrative staff.
• Anyone who needs to organize work, manage deadlines, or coordinate with others to achieve a specific outcome.
• Professionals seeking to improve their personal organization, efficiency, and cross-functional collaboration skills.

Course Objectives

Upon successful completion of the "Citizen Project Management" training course, participants will be able to:

• Understand the fundamental concepts of what constitutes a "project" in an everyday work context.
• Clearly define project objectives, scope, and deliverables for their initiatives.
• Develop basic project plans, including task breakdowns and simple timelines.
• Effectively manage their own workload and coordinate tasks with others.
• Implement simple tools and techniques for tracking progress and identifying potential issues.
• Communicate project status and requirements clearly to colleagues and stakeholders.
• Identify and address common obstacles that hinder project completion.
• Leverage basic risk awareness to anticipate and respond to challenges.
• Successfully complete small to medium-sized initiatives with improved efficiency and confidence.
• Formulate a personalized action plan for applying project management principles to their daily work.

Course Modules

Module 1: What is a "Project" in My Everyday Work?

• Defining a project for non-project managers: Temporary, unique, defined outcome.
• Differentiating between routine tasks and project-based work.
• Why basic project skills are essential for everyone in today's workplace.
• The benefits of applying project thinking to daily tasks: Clarity, efficiency, reduced stress.
• Quick self-assessment: Identifying current "hidden" projects in your role.

Module 2: Defining Success: Objectives, Scope, and Deliverables

• Starting with the "Why": Clearly articulating project objectives.
• Defining project scope: What's in and what's out.
• Identifying clear, measurable deliverables for your initiative.
• Understanding stakeholder needs: Who needs what from your project.
• The importance of a clear "Definition of Done."

Module 3: Breaking Down Work: Tasks and Activities

• Work Breakdown Structure (WBS) principles for everyday tasks.
• Decomposing larger deliverables into manageable tasks.
• Estimating task durations and effort (simple techniques).
• Identifying dependencies between tasks.
• Creating a practical task list for your initiatives.

Module 4: Simple Planning and Scheduling

• Introduction to basic scheduling concepts: Sequencing tasks, milestones.
• Creating simple timelines using spreadsheets or basic planning tools.
• Understanding the concept of a critical path (without complex calculations).
• Allocating tasks to individuals (even if it's just yourself).
• Setting realistic deadlines and expectations.

Module 5: Managing Your Workload and Prioritization

• Techniques for personal task management and prioritization (e.g., Eisenhower Matrix, MoSCoW).
• Limiting Work In Progress (WIP) for improved focus.
• Batching similar tasks for efficiency.
• Avoiding multitasking and its pitfalls.
• Managing interruptions and staying focused.

Module 6: Basic Project Tracking and Monitoring

• Simple methods for tracking task progress (e.g., traffic lights, checklists).
• Visualizing progress on a simple board (physical or digital Kanban).
• Identifying when things are going off track early.
• Updating your plan: Keeping it a living document.
• Knowing when to ask for help or escalate.

Module 7: Effective Project Communication

• Communicating clearly and concisely about project status.
• Tailoring messages to different audiences (colleagues, manager, external parties).
• Setting up effective meeting rhythms for project updates.
• Documenting decisions and key information simply.
• The art of active listening in project conversations.

Module 8: Simple Risk Awareness and Problem Solving

• Identifying potential challenges or obstacles before they occur ("What could go wrong?").
• Basic risk mitigation strategies: Avoiding, reducing, transferring, accepting.
• Simple problem-solving techniques for project roadblocks.
• Developing quick contingency ideas.
• Learning from unexpected issues.

Module 9: Collaboration and Stakeholder Engagement for Non-PMs

• Understanding who your stakeholders are (anyone impacted by or impacting your project).
• Building effective working relationships with colleagues.
• Negotiating commitments and managing expectations.
• Providing constructive feedback and receiving it.
• Fostering a collaborative spirit for shared success.

Module 10: From Chaos to Control: Personal Project Workflow & Action Plan

• Consolidating learned techniques into a personal project workflow.
• Choosing simple, accessible tools for your "citizen PM" toolkit.
• Strategies for staying motivated and persistent through challenges.
• Continuous improvement: Applying lessons learned to your next initiative.
• Personalized action plan: Identifying a current or upcoming work initiative and detailing how you will apply your new skills.

CERTIFICATION

• Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

• Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

• Airport pick up and accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com