The Executive Presence: A Masterclass in Modern Corporate Etiquette

Introduction

In today's fast-paced business environment, an executive's success is not solely defined by their expertise but by their ability to command respect and influence through polished corporate etiquette. This comprehensive masterclass is designed to equip high-level professionals with the social intelligence and behavioral finesse required to lead with confidence and grace. We will move beyond basic manners to explore the subtle yet powerful nuances that define true executive presence, ensuring you are prepared to handle any professional situation, from high-stakes board meetings to informal networking events. By mastering the art of modern corporate protocol, you will not only enhance your personal brand but also strengthen your company's reputation and create a lasting positive impression with every interaction.

Duration

10 Days

Target Audience

This course is specifically tailored for senior-level professionals, including:

  • C-suite executives and board members
  • Senior managers and directors
  • High-potential employees on a leadership track
  • Entrepreneurs and business owners
  • Professionals in client-facing roles

Course Objectives

Upon successful completion of this course, participants will be able to:

  1. Develop an authentic and powerful executive presence.
  2. Master the art of professional introductions and networking.
  3. Navigate complex corporate dining and social events with ease.
  4. Refine non-verbal communication and body language for authority.
  5. Enhance verbal communication skills for clarity and impact.
  6. Understand and apply the nuances of digital and virtual etiquette.
  7. Handle difficult conversations and conflicts with professionalism.
  8. Project a polished and credible professional image.
  9. Build and maintain influential relationships within their network.
  10. Exude confidence in both formal and informal business settings.

Course Modules

Module 1: The Foundations of Executive Presence

  • Defining and cultivating executive presence.
  • Self-assessment of current professional image.
  • The psychology of first impressions.
  • Understanding personal and professional brand.
  • Building a reputation of integrity and reliability.

Module 2: Advanced Verbal Communication

  • The power of concise and impactful speech.
  • Active listening and effective questioning techniques.
  • Mastering the art of persuasive storytelling.
  • Communicating with different personality types.
  • Delivering constructive feedback with tact.

Module 3: Non-Verbal Intelligence

  • Understanding body language and its signals.
  • The significance of posture, handshakes, and gestures.
  • Projecting confidence through eye contact.
  • Managing personal space and proximity.
  • Reading and responding to others' non-verbal cues.

Module 4: Mastering Business Introductions

  • Protocol for introducing colleagues, clients, and superiors.
  • Remembering names and key details.
  • The art of the elevator pitch and self-introduction.
  • Breaking the ice in a professional setting.
  • Navigating introductions in large groups.

Module 5: Corporate Dining Etiquette

  • Understanding the host and guest roles.
  • Navigating complex place settings.
  • Proper cutlery and napkin usage.
  • Tipping and paying for meals.
  • Conducting business at the table with finesse.

Module 6: Professional Correspondence

  • Crafting clear and concise emails.
  • The importance of tone and professionalism in all messages.
  • Using appropriate salutations and sign-offs.
  • Mastering phone call etiquette.
  • The protocol of sending official letters.

Module 7: The Art of Networking

  • Strategies for building authentic connections.
  • Preparing for networking events.
  • How to gracefully enter and exit a conversation.
  • Following up effectively after an event.
  • Leveraging your network for professional growth.

Module 8: Meeting and Boardroom Etiquette

  • Protocol for formal and informal meetings.
  • Punctuality and preparedness.
  • Contributing constructively to discussions.
  • The etiquette of interrupting and disagreeing respectfully.
  • Handling difficult personalities in a meeting.

Module 9: Crisis Communication and Conflict Resolution

  • Communicating during a crisis with poise.
  • Handling sensitive topics with professionalism.
  • Strategies for de-escalating conflicts.
  • The art of delivering a sincere apology.
  • Rebuilding trust after a misunderstanding.

Module 10: Digital and Social Media Etiquette

  • The do's and don'ts of professional social media.
  • Maintaining a consistent online persona.
  • Responding to comments and messages.
  • The etiquette of video conferencing.
  • Understanding privacy and digital security.

Module 11: Business Travel Etiquette

  • Preparing for business trips and flights.
  • Navigating airport and hotel protocol.
  • The etiquette of expense reports.
  • The importance of cultural sensitivity while traveling.
  • Representing your company in different regions.

Module 12: Executive Grooming and Wardrobe

  • The psychology of professional attire.
  • Dressing for different business occasions.
  • Understanding business formal vs. business casual.
  • Personal grooming and hygiene standards.
  • The impact of appearance on credibility.

Module 13: The Protocol of Power and Hierarchy

  • The unwritten rules of corporate hierarchy.
  • Communicating with superiors and subordinates.
  • Respecting the chain of command.
  • Navigating office politics with integrity.
  • The etiquette of managing up and down.

Module 14: Practical Application and Role-Playing

  • Simulated networking events.
  • Mock business lunches and dinners.
  • Role-playing difficult conversations.
  • Peer feedback sessions and constructive criticism.
  • A final presentation showcasing new skills.

Module 15: Post-Course Resources

  • A comprehensive guide to business etiquette.
  • Recommended reading and professional development resources.
  • A personalized action plan for ongoing improvement.
  • A glossary of key terms and concepts.
  • Access to an exclusive alumni networking group.

CERTIFICATION

  • Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate

TRAINING VENUE

  • Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.

AIRPORT PICK UP AND ACCOMMODATION

  • Airport Pick Up is provided by the institute. Accommodation is arranged upon request

TERMS OF PAYMENT

Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com

For More Details call: +254-114-087-180

 

The Executive Presence: A Masterclass In Modern Corporate Etiquette in Taiwan (Province of China)
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