Swift Payments: Loan Repayment Automation Solutions for SACCOs Training Course
Introduction
The efficiency of loan repayment is critical to a SACCO's financial health and operational success. This specialized training course is designed to equip credit professionals and leaders with the strategic knowledge and practical tools to implement and manage automated repayment solutions. By moving beyond manual collection processes, SACCOs can reduce operational costs, improve portfolio quality, and enhance member convenience, ensuring a smoother and more reliable flow of funds.
This intensive program offers a clear and actionable roadmap for the entire automation lifecycle, from technology selection and integration to member communication and risk management. Participants will gain the skills to effectively leverage digital platforms to streamline collections, manage delinquency proactively, and build a more resilient and modern lending operation. This is an essential course for any SACCO committed to innovation, operational excellence, and maximizing its financial performance.
Duration 5 days
Target Audience This course is for SACCO credit managers, loan officers, IT officers, operations managers, and senior executives responsible for lending, collections, and technology.
Objectives
- To understand the principles and benefits of loan repayment automation.
- To master a systematic approach to selecting and implementing automation technology.
- To develop and apply a comprehensive framework for automated loan deduction and payment.
- To understand the role of technology in automating communication with members.
- To design a profitable and transparent pricing model for automated services.
- To identify and mitigate specific risks associated with payment automation.
- To create a robust framework for managing the portfolio and preventing delinquency.
- To ensure all automation solutions comply with regulatory and ethical standards.
- To analyze the financial performance and operational efficiency of automation.
- To champion a culture of continuous innovation and efficiency.
Course Modules
Module 1: The Case for Automation
- The operational and financial challenges of manual loan repayment.
- The business case for automating collections for SACCOs.
- The competitive landscape for payment automation providers.
- Identifying different types of automated payment solutions.
- Case studies of successful repayment automation programs.
Module 2: Technology Selection & Integration
- Assessing a SACCO's readiness for payment automation.
- The role of a loan management system in automating the process.
- Integrating with payroll systems for salary deductions.
- The benefits of integrating with mobile banking or payment platforms.
- Ensuring data security and privacy during integration.
Module 3: Automated Payment Frameworks
- Designing a framework for automated loan deduction and payment.
- The importance of a clear and transparent authorization process.
- How to manage and reconcile automated payments.
- The role of instant payment notifications for members.
- Prototyping and testing automation concepts.
Module 4: Risk Management & Controls
- Identifying risks such as fraud, system failures, and unauthorized payments.
- Creating a robust internal control and audit framework.
- The importance of a clear and transparent dispute resolution process.
- Strategies for managing failed or rejected payments.
- Ensuring compliance with anti-money laundering regulations.
Module 5: Delinquency Management
- The importance of a proactive approach to managing automated loan delinquency.
- Establishing an automated system for loan reminders and notifications.
- The role of empathetic communication with delinquent borrowers.
- Strategies for loan recovery and collections.
- Analyzing delinquency trends to inform future product design.
Module 6: Policy & Governance
- The board's role in approving the payment automation policy.
- Essential components of a comprehensive automation manual.
- Defining clear roles and responsibilities for managing the system.
- The importance of a regular policy review and revision process.
- Aligning automation policies with regulatory and legal requirements.
Module 7: Member Communication & Education
- Strategies for transparently explaining the automated repayment process to members.
- The importance of financial literacy in using automated services responsibly.
- Creating a clear and transparent value proposition for members.
- Training front-line staff to effectively answer member questions.
- The role of the SACCO as a trusted financial advisor.
Module 8: Operational Efficiency & ROI
- Establishing key performance indicators (KPIs) for automation.
- Tracking repayment rates, delinquency, and operational costs.
- Using data to identify areas for improvement and innovation.
- The role of member feedback in optimizing the process.
- Creating a dashboard for real-time performance monitoring.
Module 9: Strategic Portfolio Analytics
- The use of data from automated payments for portfolio analysis.
- Identifying repayment patterns and trends.
- The impact of automation on the SACCO's overall profitability.
- Using data to inform future lending and policy decisions.
- The link between operational efficiency and a healthier loan portfolio.
Module 10: Capstone Project: An Automation Plan
- Participants will work in teams to design and present a repayment automation plan.
- They will conduct a needs analysis, select a technology solution, and develop an implementation plan.
- Teams will present their proposal to a mock "Technology Committee," discussing ROI and member benefits.
- This module provides a hands-on opportunity to apply the concepts from all modules.
- The project prepares participants to successfully implement a repayment automation system.
CERTIFICATION
- Upon successful completion of this training, participants will be issued with Macskills Training and Development Institute Certificate
TRAINING VENUE
- Training will be held at Macskills Training Centre. We also tailor make the training upon request at different locations across the world.
AIRPORT PICK UP AND ACCOMMODATION
- Airport Pick Up is provided by the institute. Accommodation is arranged upon request
TERMS OF PAYMENT
Payment should be made to Macskills Development Institute bank account before the start of the training and receipts sent to info@macskillsdevelopment.com
For More Details call: +254-114-087-180
Swift Payments: Loan Repayment Automation Solutions For Saccos Training Course in Saint Vincent and the Grenadines
| Dates | Fees | Location | Action |
|---|---|---|---|
| 06/10/2025 - 10/10/2025 | $1,750 | Mombasa |
|
| 13/10/2025 - 17/10/2025 | $1,500 | Nairobi |
|
| 27/10/2025 - 31/10/2025 | $1,500 | Nairobi |
|
| 03/11/2025 - 07/11/2025 | $2,900 | Kigali |
|
| 10/11/2025 - 14/11/2025 | $1,500 | Nairobi |
|
| 24/11/2025 - 28/11/2025 | $1,500 | Nairobi |
|
| 01/12/2025 - 05/12/2025 | $1,750 | Mombasa |
|
| 08/12/2025 - 12/12/2025 | $1,500 | Nairobi |
|
| 05/01/2026 - 09/01/2026 | $1,750 | Mombasa |
|
| 12/01/2026 - 16/01/2026 | $1,500 | Nairobi |
|
| 26/01/2026 - 30/01/2026 | $1,500 | Nairobi |
|
| 02/02/2026 - 06/02/2026 | $4,000 | Pretoria |
|
| 09/02/2026 - 13/02/2026 | $1,500 | Nairobi |
|
| 23/02/2026 - 27/02/2026 | $1,500 | Nairobi |
|
| 02/03/2026 - 06/03/2026 | $1,750 | Mombasa |
|
| 16/03/2026 - 20/03/2026 | $1,500 | Nairobi |
|
| 23/03/2026 - 27/03/2026 | $1,500 | Nairobi |
|
| 06/04/2026 - 10/04/2026 | $4,000 | Dubai |
|
| 13/04/2026 - 17/04/2026 | $1,500 | Nairobi |
|
| 13/04/2026 - 17/04/2026 | $1,500 | Nairobi |
|
| 20/04/2026 - 24/04/2026 | $1,500 | Nairobi |
|
| 04/05/2026 - 08/05/2026 | $1,750 | Mombasa |
|
| 18/05/2026 - 22/05/2026 | $1,500 | Nairobi |
|
| 25/05/2026 - 29/05/2026 | $1,500 | Nairobi |
|
| 01/06/2026 - 05/06/2026 | $2,900 | Kigali |
|
| 15/06/2026 - 19/06/2026 | $1,500 | Nairobi |
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| 22/06/2026 - 26/06/2026 | $1,500 | Nairobi |
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